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Networking and Tech Support Jobs in Lagos (Page 5)

View Networking and Tech Support jobs in Lagos below.

  • VDT Communications Ltd logo

    Service Quality Improvement Officer

    VDT Communications Lt..Lagos, Nigeria09 October

    VDT Communications Limited provides a complete, turnkey solution to all of your data communication needs. As an offshoot of BITCOM systems Ltd with several ...

    Onsite
  • Veegil Media logo

    Economic Analyst and Presenter

    Veegil MediaLagos, Nigeria09 October

    We are Veegil Media, a non-partisan technology and media organization that seeks to transform societies with technology. We promote civic engagement and good ...

    Onsite
  • Halogen Group logo

    Control Room Operator

    Halogen GroupLagos, Nigeria09 October

    Halogen Group formerly known as Halogen Security Company Limited is the leading Security Solutions Provider in West Africa. We continually focus on delivering ...

    Onsite
  • Canonical logo

    Engineering Manager - Ubuntu Security

    CanonicalLagos, Nigeria09 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Golang Engineer

    CanonicalLagos, Nigeria09 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Engineering Manager - AppArmor

    CanonicalLagos, Nigeria09 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Quality Foods Africa logo

    Information Technology Officer

    Quality Foods AfricaLagos, Nigeria09 October

    Quality Foods Africa is building quality fast and nutritious food businesses, with a pan African ambition. Our mission is to provide global standards of dining ...

    Onsite
  • Canonical logo

    Engineering Manager - Security Standards and Hardening

    CanonicalLagos, Nigeria09 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Engineering Manager - Solutions Engineering

    CanonicalLagos, Nigeria09 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • APM Terminals logo

    Regional Infrastructure Engineer

    APM TerminalsLagos, Nigeria09 October

    APM Terminals is an international container terminal operating company headquartered in The Hague, Netherlands. It is one of the world's largest port and ...

    Onsite
  • GTI Group logo

    IT Support Officer

    GTI GroupLagos, Nigeria08 October

    We are an innovative, trusted partner in the provision of cutting-edge investment banking services. Our broad range of service offerings comprises of ...

    Onsite
  • I-Sense Ville Consult logo

    NOC Engineer

    I-Sense Ville ConsultLagos, Nigeria08 October

    We at I-Senseville Consult understand this, and since our establishment in 2019, we have been relentlessly focused on delivering exceptional talent, as well as ...

    Onsite
  • SPIE Oil & Gas Services logo

    Operations - Support Intern (IT)

    SPIE Oil & Gas Se..Lagos, Nigeria08 October

    Representing upstream in exploration, offshore and onshore production, as well as downstream in refining and petrochemicals, SPIE Oil & Gas Services is ...

    Onsite
  • Parkway Project Limited logo

    Database Administrator

    Parkway Project Limit..Lagos, Nigeria08 October

    Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s ...

    Onsite
  • Ash Nelson Partners Limited logo

    Enterprise Architect

    Ash Nelson Partners L..Lagos, Nigeria08 October

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Onsite
  • Emmollade Tech & Services logo

    Field Service Technician

    Emmollade Tech & Serv..Lagos, Nigeria08 October

    Emmollade Tech is a turnkey delivery partner with core competencies and skills for Enterprise, Telecom Operators, ISPs, Mission Critical companies, and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.