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Networking and Tech Support Jobs in Lagos (Page 5)

View Networking and Tech Support jobs in Lagos below.

  • Timeless Telecom logo

    Survey & Network Design Engineer

    Timeless TelecomLagos, Nigeria05 March

    Timeless Telecommunications Limited is one of Nigeria’s leading Broadband network operator and has been in existence since 2009. We strive to provide the ...

    Onsite
  • Health Assur Ltd logo

    IT Specialist

    Health Assur LtdLagos, Nigeria05 March

    Health Assur Ltd. was incorporated by a team of professionals; who recognized an opportunity to transform healthcare benefits administration in Nigeria. ...

    Onsite
  • The Chartered Institute of Counseling in Nigeria (CICN) logo

    Web Administrator

    The Chartered Institu..Lagos, Nigeria05 March

    The Chartered Institute of Counseling in Nigeria (CICN) is a pioneering institution that provides professional certification in clinical counseling and ...

    Onsite
  • Alan & Grant logo

    Database Administrator

    Alan & GrantLagos, Nigeria05 March

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • mDoc Healthcare logo

    IT Support Specialist

    mDoc HealthcareLagos, Nigeria05 March

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite
  • EPCM Engineers Limited logo

    IT Specialist

    EPCM Engineers Limite..Lagos, Nigeria05 March

    THE EPCM COMMITTMENT From the early stages of an engineering project, our experienced engineers provide expertise needed to derive optimal project definitions ...

    Onsite
  • Cobranet Limited logo

    Service Delivery Officer

    Cobranet LimitedLagos, Nigeria04 March

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite
  • Total Child School logo

    Education Technology Specialist

    Total Child SchoolLagos, Nigeria04 March

    Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the C.E.M Children Centre, a serene location providing a ...

    Onsite
  • Cumbrian Consulting logo

    IT Specialist (Information Technology)

    Cumbrian ConsultingLagos, Nigeria04 March

    Cumbrian Consult Limited is a dynamic, multi-disciplinary Management Consulting Group. We provide unique insights, expert support services and sustainable ...

    Onsite
  • M-KOPA logo

    AIOps Lead

    M-KOPALagos, Nigeria04 March

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • Alaro City logo

    ICT Manager

    Alaro CityLagos, Nigeria04 March

    Alaro City, is a mixed-income, city-scale development with areas for offices, logistics and warehousing, homes, schools, healthcare facilities, hotels, ...

    Onsite
  • Dangote logo

    Tech & Innovation Specialist

    DangoteLagos, Nigeria03 March

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • eHealth4everyone logo

    IT Support Intern (NYSC / Pre-NYSC)

    eHealth4everyoneLagos, Nigeria03 March

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • AXA Mansard logo

    Team Lead, I.T Service Continuity Manager

    AXA MansardLagos, Nigeria03 March

    AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 157,000 employees serving 103 million clients in 59 ...

    Onsite
  • Vitel Wireless Limited logo

    IT/Technical Support Officer

    Vitel Wireless Limite..Lagos, Nigeria03 March

    Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data ...

    Onsite
  • Pishon and Brooks Advisory Services logo

    Chief Information Security Officer (CISO)

    Pishon and Brooks Adv..Lagos, Nigeria03 March

    Pishon & Brooks Advisory Services Limited (PBAS) is a professional services firm that supports her clients by managing their end-to-end HR Processes in order ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.