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Networking and Tech Support Jobs in Lagos (Page 5)

View Networking and Tech Support jobs in Lagos below.

  • ADKAN Services logo

    Information Technology Manager

    ADKAN ServicesLagos, Abuja, Ogun, Nigeria18 March

    Adkan Services Nigeria Limited is a wholly indigenous construction company with a bias for undertaking construction projects essentially within Nigeria. The ...

    Onsite
  • LinkOrg Networks logo

    Network Operations Center Engineer

    LinkOrg NetworksLagos, Nigeria18 March

    LinkOrg Networks is an engineering solution company established to provide satellite communications services and support for Fixed/VSAT remote internet ...

    Onsite
  • Jaza Energy logo

    IT Operations Lead

    Jaza EnergyLagos, Nigeria18 March

    The last mile energy company. We build solar energy charging stations and rent batteries in off-grid communitiesAbout the job Coordinate daily IT operations ...

    Onsite
  • Compovine Technologies logo

    Server Administrator

    Compovine Technologie..Lagos, Nigeria18 March

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • WIOCC Nigeria Limited logo

    Telecom/Communication Support Services-Belema

    WIOCC Nigeria LimitedLagos, Nigeria18 March

    WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet ...

    Onsite
  • Pathfinder International logo

    IT Support Assistant & Administrative Staff

    Pathfinder Internatio..Lagos, Nigeria18 March

    Pathfinder International is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have ...

    Onsite
  • InterSwitch logo

    IT Helpdesk & Business Support

    InterSwitchLagos, Nigeria18 March

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Dangote logo

    SAP Support Analyst - Finance

    DangoteLagos, Nigeria17 March

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    SAP Functional Support Lead, Production Planning

    DangoteLagos, Nigeria17 March

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • PTK Consulting Limited logo

    Information Technology Officer

    PTK Consulting Limite..Lagos, Nigeria17 March

    Our HR consulting firm services include change management, organizational development, employee engagement, management training, compensation plans, ...

    Onsite
  • Yassir logo

    Head of Engineering - Financial Services

    YassirLagos, Nigeria17 March

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Hybrid
  • TippyToes KidCare logo

    ICT Systems Support Assistant

    TippyToes KidCareLagos, Nigeria17 March

    At TippyToes Jidcare Nursery our slogan is Every Child Matters. Staying Healthy,being safe and secure,achieving academic potential,enjoying personal ...

    Onsite
  • FHON Consulting logo

    IT Support Specialist

    FHON ConsultingLagos, Nigeria17 March

    FHON Consulting Limited is here to solve industry challenges in: business strategy, branding, marketing, public relations, organizational operations, Human ...

    Onsite
  • Maxitech Global Investment Limited logo

    Technical Support Assistant

    Maxitech Global Inves..Lagos, Nigeria17 March

    Maxitech Global is your one stop shop for all your IT needs, computers, laptops and gadgets at the very BEST prices. Stop by and make a purchase because you ...

    Onsite
  • She Code Africa logo

    Design Lead

    She Code AfricaLagos, Nigeria17 March

    She Code Africa is a registered non-profit organisation empowering girls and women across Africa with technical and soft skills needed to match or scale their ...

    Onsite
  • Trium Limited logo

    Head of Technology

    Trium LimitedLagos, Nigeria17 March

    Trium is focused on early-stage venture capital and digital transformation. We believe in the power of technology to scale African businesses. We also ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.