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Networking and Tech Support Jobs in Lagos (Page 5)

View Networking and Tech Support jobs in Lagos below.

  • Ethnos Cyber Limited logo

    Infrastructure / Asset Coordinator

    Ethnos Cyber LimitedLagos, Nigeria30 June

    Ethnos Cyber Limited, As the preferred cybersecurity solutions provider in Africa, the success of Ethnos Cyber hinges, to a huge extent, on the dedication and ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support - Lagos

    Tranter IT Infrastruc..Lagos, Nigeria30 June

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria30 June

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Site Reliability Engineer

    Moniepoint Inc. (Form..Lagos, Nigeria30 June

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Compovine Technologies logo

    IT Support Manager

    Compovine Technologie..Lagos, Nigeria30 June

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • AllFlavors Supreme Foods logo

    IT Officer

    AllFlavors Supreme Fo..Lagos, Nigeria30 June

    AllFlavors Supreme Foods was established in 2018. We manufacture premium quality snacks at affordable prices for everyone. We use high-quality ingredients, ...

    Onsite
  • Techdroid Integrated Services logo

    Technical Support Officer

    Techdroid Integrated ..Lagos, Nigeria30 June

    As a trusted IT service provider, we help organizations build, scale, and secure their digital infrastructure to meet their business goals.Key ...

    Onsite
  • Olam Agri logo

    Application Lead - IT Application Support

    Olam AgriLagos, Nigeria30 June

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • TRANOS logo

    IT Supervisor

    TRANOSLagos, Nigeria28 June

    TRANOS is a diversified engineering and technology company focused on simplifying lives through innovative solutions In over 8 years of existence, TRANOS has ...

    Onsite
  • GVA Partners logo

    IT Security Analyst

    GVA PartnersLagos, Nigeria28 June

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • The Concept Group logo

    Transformation / ERP Application Support

    The Concept GroupLagos, Nigeria27 June

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • Snapnet Limited logo

    Partner Program Administrator

    Snapnet LimitedLagos, Nigeria27 June

    Snapnet is a fast growing firm focused in developing industry specific solutions, Business consulting and Systems Integration with offices in Lagos and Abuja, ...

    Onsite
  • Tizeti Network Limited logo

    Network Operations Center Field Service Personnel

    Tizeti Network Limite..Lagos, Oyo, Nigeria27 June

    Tizeti is the Next Generation Internet Provider in Nigeria that is leveraging the large bandwidth capacity available with wireless and plummeting cost of solar ...

    Onsite
  • M365Connect logo

    Microsoft Entra Identity Engineer

    M365ConnectLagos, Nigeria27 June

    Job Description: We are seeking an Entra Identity Engineer to design, implement, and manage Microsoft Entra (Azure Active Directory) solutions for our ...

    Remote
  • Software Business Solutions Consulting logo

    Kastle System Support Engineer

    Software Business Sol..Lagos, Nigeria27 June

    Software Business Solutions Consulting (SBSC) is a boutique, minority-owned and managed, consulting firm, working with global clients to uncover opportunities ...

    Onsite
  • GVA Partners logo

    IT Security Engineer

    GVA PartnersLagos, Nigeria27 June

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.