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Networking and Tech Support Jobs in Lagos (Page 6)

View Networking and Tech Support jobs in Lagos below.

  • DM Holdings logo

    IT Support (Software)

    DM HoldingsLagos, Nigeria13 August

    DM Holdings (DMH) is a Conglomerate of companies with vast interests in Entertainment and Media business. With each of the subsidiaries’ enviable track ...

    Onsite
  • Ocean Lord Limited logo

    IT Support & Systems Administrator (Broad IT & Networking)

    Ocean Lord LimitedLagos, Nigeria13 August

    Key Responsibilities Networking & ISP Support LAN/WAN setup, configuration, and troubleshooting Router and switch configuration Resolving ISP connectivity ...

    Onsite
  • Whiten Lighten logo

    Website / IT System Administrator

    Whiten LightenLagos, Nigeria13 August

    Welcome to Whiten Lighten LTL you leading luxury dental clinic and dental health partner, where your dental health and comfort are our top priorities. We are ...

    Onsite
  • Unified Payment Services Limited logo

    IT Support Staff (Software)

    Unified Payment Servi..Lagos, Nigeria13 August

    Requirements B.Sc / B.Tech / B.Eng in Computer Science or Computer Engineering. 1-2 years of experience with HTML 5, CSS 3, JavaScript (Angular), and .NET ...

    Onsite
  • Odixcity Consulting logo

    Technical Support Specialist

    Odixcity ConsultingLagos, Nigeria13 August

    Odixcity Consulting is Nigeria's leading foreign outsourcing firm, specializing in human resources and procurement. We believe in delivering business solutions ...

    Remote
  • Coronation Insurance plc logo

    IT Control Officer

    Coronation Insurance ..Lagos, Nigeria13 August

    Coronation Insurance Plc has been in operations for over half a century, offering a comprehensive range of insurance coverage. Established in 1958, Wapic has ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Business Information Security Officer

    Moniepoint Inc. (Form..Lagos, Nigeria13 August

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Biz Afric Solutions logo

    IT Officer

    Biz Afric SolutionsLagos, Nigeria13 August

    Salary: 200,000-220,000 About Us: Our client is a new private hospital that provides sustainable, efficient, and high-quality healthcare through ...

    Onsite
  • Mark Calthers logo

    IT Support Officer

    Mark CalthersLagos, Nigeria12 August

    MARK CALTHERS CONSULTING IS A MANAGEMENT CONSULTING FIRM WITH A BROAD SPECTRUM OF CONSULTING SERVICES, FROM VISIONING AND STRATEGY TO DETAILED DESIGN, FROM ...

    Onsite
  • Sambus Geospatial Nigeria Limited logo

    GIS Training Officer

    Sambus Geospatial Nig..Lagos, Nigeria12 August

    Sambus Geospatial Nigeria is the Country Office of Sambus Geospatial. Sambus Geospatial is a geospatial intelligence company that integrates technologies and ...

    Onsite
  • SterlingPro Business Applications logo

    Application Support Specialist

    SterlingPro Business ..Lagos, Nigeria12 August

    SterlingPRO is a service organization that assists businesses achieve success and improved productivity by harnessing the wealth of opportunities in ...

    Onsite
  • Alfred & Victoria Associates logo

    IP Operations Engineer

    Alfred & Victoria..Lagos, Nigeria12 August

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Cormart Nigeria Limited logo

    Enterprise Resource Planning Officer

    Cormart Nigeria Limit..Lagos, Nigeria12 August

    Cormart has been at the forefront of industrial development and local production in several sectors of the industry.Experience: 2-3 years experience.   ...

    Onsite
  • Descasio - Nigeria logo

    Presales Engineer

    Descasio - NigeriaLagos, Nigeria12 August

    Descasio is a cloud computing solutions provider in Nigeria. We are the bridge between cloud based solutions and legacy On-Premise solutions. We harness ...

    Hybrid
  • CBC EMEA logo

    Field Technician - Internet & Network Maintenance

    CBC EMEALagos, Nigeria12 August

    What we do is help businesses simplify their processes, perform better and become more productive. We have repeatedly done these since 1984 when we started out ...

    Onsite
  • 8thGear Partners Limited logo

    Senior Communications Analyst

    8thGear Partners Limi..Lagos, Nigeria12 August

    Do you need support with growing your idea or existing business? We are experienced professionals who have helped several businesses succeed with their ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.