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Networking and Tech Support Jobs in Lagos (Page 8)

View Networking and Tech Support jobs in Lagos below.

  • OJ Wale Pillars Metal and Tech Limited logo

    IT Support Officer

    OJ Wale Pillars Metal..Lagos, Nigeria05 November

    O J Wale Pillars Metal and Tech Limited is a Nigerian-based Solar Energy Company that is focused on Providing sustainable uninterrupted alternative source of ...

    Onsite
  • MainOne logo

    Data Centre Network Engineer

    MainOneLagos, Nigeria05 November

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • Citygate Global logo

    IT Officer

    Citygate GlobalLagos, Nigeria05 November

    Citygate Consumer Credits (3C) is a product of Citygate Global, a registered money lending company with Head Office in Lagos. The product was designed to take ...

    Onsite
  • Zenera Consulting logo

    IT Specialist

    Zenera ConsultingLagos, Nigeria05 November

    Zenera Consulting is a full service Branding and Public Relations (PR) firm in Nigeria offering integrated communications advisory, including media relations, ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Enterprise Architect

    Moniepoint Inc. (Form..Lagos, Nigeria05 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Cavista logo

    Senior Database Administrator

    CavistaLagos, Nigeria05 November

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote
  • Lagos University Teaching Hospital logo

    Medical Officer (Paediatrics)

    Lagos University Teac..Lagos, Nigeria05 November

    The Lagos University Teaching Hospital and the Medical School Complex grew out of a Cabinet decision of April, 1961 when the Council of Ministers set up a ...

    Onsite
  • Imperial Gates School logo

    IT / Maintenance Officer

    Imperial Gates SchoolLagos, Nigeria04 November

    We are an organisation which offers continuity of education and development in a happy, safe, friendly and culturally responsive community where ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Mobile Architect

    Moniepoint Inc. (Form..Lagos, Nigeria04 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • HRD Solutions logo

    Head, Management Information System

    HRD SolutionsLagos, Nigeria04 November

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • HRD Solutions logo

    Head of Unit, Infrastructure Management

    HRD SolutionsLagos, Nigeria04 November

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • Green Africa logo

    Technical Publisher

    Green AfricaLagos, Nigeria04 November

    Green Africa is a Lagos-based airline with a mission to be the quality airline that will better connect people and resources in Nigeria, and further, open up ...

    Onsite
  • Sterling Asset Management & Trustees Limited logo

    Systems Auditor

    Sterling Asset Manage..Lagos, Nigeria04 November

    Sterling Asset Management and Trustees Limited(formerly NAL Asset Management and Trustees Limited) was incorporated on September 5th, 1985 as a Private Limited ...

    Onsite
  • mDoc Healthcare logo

    IT Support Specialist

    mDoc HealthcareLagos, Nigeria04 November

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite
  • AMO Farm Sieberer Hatchery Limited logo

    Information Technology Manager

    AMO Farm Sieberer Hat..Lagos, Nigeria04 November

    Amo Farm Sieberer Hatchery Limited has a Vision to be the market leader in the Day Old Chicks market; through exceptional quality products and services that ...

    Onsite
  • MTN Nigeria logo

    General Manager - Network Implementation

    MTN NigeriaLagos, Nigeria04 November

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.