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Networking and Tech Support Jobs in Lagos (Page 8)

View Networking and Tech Support jobs in Lagos below.

  • Swift Networks logo

    Entry-Level Network Support Engineer

    Swift NetworksLagos, Nigeria08 October

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • Veegil Media logo

    Economic Analyst

    Veegil MediaLagos, Nigeria08 October

    We are Veegil Media, a non-partisan technology and media organization that seeks to transform societies with technology. We promote civic engagement and good ...

    Onsite
  • The People Practice logo

    Full-Stack Engineer

    The People PracticeLagos, Nigeria08 October

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • Equinix Nigeria logo

    IP L2 Technical Support Engineer

    Equinix NigeriaLagos, Nigeria08 October

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Hybrid
  • Nairametrics logo

    Chief Content Officer

    NairametricsLagos, Nigeria08 October

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • Mercatura Online Technology logo

    Remote Tech Instructor

    Mercatura Online Tech..Lagos, Abuja, Rivers, Other, Nigeria08 October

    Mercatura Online Technology is a registered tech organisation that runs online tech training in cyber security, digital marketing, web development etc. under ...

    Remote
  • Virtual Media Network Limited logo

    IT Manager

    Virtual Media Network..Lagos, Nigeria07 October

    Virtual Media Network (VMN) is a creative, new media and broadcast media content and properties production, acquisition, and sales company. We warehouse a wide ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    ATM & Card Systems Engineer

    Tranter IT Infrastruc..Lagos, Nigeria07 October

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Cool TV & Wazobia TV logo

    Traffic Officer

    Cool TV & Wazobia..Lagos, Nigeria07 October

    Job Summary We're seeking a detail-oriented and organized Traffic Officer to join our Traffic team. As a Traffic Officer, you'll be responsible for ...

    Onsite
  • VFD Group logo

    Chief Technology Officer

    VFD GroupLagos, Nigeria07 October

    VFD Group is an alternative financial services holding company that creates value by working within Nigeria’s informal financial sector to create ...

    Onsite
  • Velox Holding Company Limited logo

    Marketing/Communication Officer

    Velox Holding Company..Lagos, Nigeria07 October

    At VELOX, we are concerned about how we can create affordable opportunities in the Real Estate Market for all…Key Responsibilities Assist in developing and ...

    Onsite
  • Coollink.ng logo

    Senior IT Helpdesk Specialist

    Coollink.ngLagos, Nigeria07 October

    Coollink Limited (member of Steam Broadcasting and Communications, Ltd, part of the AIM Group Holding Company) is a Nigerian Systems Integrator with its ...

    Onsite
  • HR Aid logo

    Database/System Administrator

    HR AidLagos, Nigeria07 October

    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on ...

    Onsite
  • Layer3 logo

    Infrastructure Engineer

    Layer3Lagos, Nigeria06 October

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • PalmPay logo

    Senior Channel Support Specialist

    PalmPayLagos, Nigeria06 October

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Golden Oil Industries Limited logo

    IT Support & Admin Executive

    Golden Oil Industries..Lagos, Nigeria06 October

    Golden Oil Industries Limited was incorporated in Nigeria on 8th September 1988. Golden Oil Industries Limited has grown into a household name in Nigeria's ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.