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Networking and Tech Support Jobs in Lagos (Page 8)

View Networking and Tech Support jobs in Lagos below.

  • InterSwitch logo

    Dynamics AX Administrator

    InterSwitchLagos, Nigeria02 December

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • OmniRetail Technology logo

    Software Product Support Lead

    OmniRetail TechnologyLagos, Nigeria02 December

    OmniRetail is a unified consumer goods distribution platform that improves the inefficiencies of traditional trade by digitising the key stakeholders through ...

    Onsite
  • IpNX Nigeria Limited logo

    QA Fiber Operations Officer

    IpNX Nigeria LimitedLagos, Nigeria02 December

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Boston Kingfisher logo

    IT Administrator

    Boston KingfisherLagos, Nigeria02 December

    An ICT Company based in Lekki Phase 1Responsibilities: Manage and maintain the company’s IT infrastructure, including servers, networks, and systems. ...

    Onsite
  • Pomat Health Nigeria Limited logo

    Information Technology Officer

    Pomat Health Nigeria ..Lagos, Nigeria02 December

    Pomat Health is a pioneering Clinical Research Organization (CRO) based in Nigeria, dedicated to accelerating healthcare innovation, and enhancing patient ...

    Onsite
  • Givanas Group of Companies logo

    Group IT Manager

    Givanas Group of Comp..Lagos, Nigeria02 December

    Givanas Group of Companies is specialized in manufacturing and distributing Fast Moving Consumer Goods such as Milk, tea, canned sea food, bath soap and a lot ...

    Onsite
  • Compovine Technologies logo

    Computer Sales Officer

    Compovine Technologie..Lagos, Nigeria29 November

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Director, IT Audit

    Moniepoint Inc. (Form..Lagos, Nigeria29 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Tastee Fried Chicken - TFC logo

    IT Support Officer

    Tastee Fried Chicken ..Lagos, Nigeria29 November

    De Tastee Group is a leading quick service restaurant, Outdoor Caterers, Event Hall Managers and Home delivery hospitality outfit. Our sumptuous meals are ...

    Onsite
  • Onafriq logo

    Solution Architect

    OnafriqLagos, Nigeria29 November

    Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of ...

    Hybrid
  • Onafriq logo

    Tech Support Officer

    OnafriqLagos, Nigeria29 November

    Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of ...

    Onsite
  • Octoplus Marketing logo

    IT Lead

    Octoplus MarketingLagos, Nigeria29 November

    Octoplus is a Marketing CONSULT, SUPPORT, STRATEGY Development and Business SOLUTION Company We are interactive Consultants focused on, Creatively engaging ...

    Onsite
  • Dwight Patterson Consultants logo

    Chief Technology Officer - CTO

    Dwight Patterson Cons..Lagos, Nigeria29 November

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Hybrid
  • Alerzo Limited logo

    IT Support / Network Engineer

    Alerzo LimitedLagos, Nigeria29 November

    ALERZO limited is a B2B logistic company with the aim of reinventing and revolutionizing the way goods move from manufacturer to retailers in Emerging ...

    Onsite
  • InterSwitch logo

    Site Reliability Engineer

    InterSwitchLagos, Nigeria28 November

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • IpNX Nigeria Limited logo

    Dev Ops Engineer

    IpNX Nigeria LimitedLagos, Nigeria28 November

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.