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Networking and Tech Support Jobs in Lagos (Page 9)

View Networking and Tech Support jobs in Lagos below.

  • HelloMe Limited logo

    IT Support Specialist

    HelloMe LimitedLagos, Nigeria13 May

    UK Neo-Banking Financial institution, providing Banking as a Service (BaaS)About the Role  We are seeking a resourceful and technically proficient IT ...

    Onsite
  • Flour Mills of Nigeria Plc logo

    Information Assurance Manager

    Flour Mills of Nigeri..Lagos, Nigeria12 May

    Flour Mills of Nigeria Plc was incorporated in September 1960 as a private limited liability company, and commenced operations in 1962 with an installed ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Team Lead, Technical Support

    Moniepoint Inc. (Form..Lagos, Nigeria12 May

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • MacTay Consulting logo

    Microwave Product Technical Engineer

    MacTay ConsultingLagos, Nigeria12 May

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Alaro City logo

    ICT and Infrastructure Engineer

    Alaro CityLagos, Nigeria12 May

    Alaro City, is a mixed-income, city-scale development with areas for offices, logistics and warehousing, homes, schools, healthcare facilities, hotels, ...

    Onsite
  • InterSwitch logo

    Divisional Head, Engineering

    InterSwitchLagos, Nigeria12 May

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • MTN Nigeria logo

    Manager - Cable Landing Station

    MTN NigeriaLagos, Nigeria12 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Total Child School logo

    IT Administrator

    Total Child SchoolLagos, Nigeria12 May

    Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the C.E.M Children Centre, a serene location providing a ...

    Onsite
  • Alfred & Victoria Associates logo

    Network and Systems Engineer

    Alfred & Victoria..Lagos, Nigeria12 May

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • MTN Nigeria logo

    Manager - Data Engineering

    MTN NigeriaLagos, Nigeria12 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - M365

    Tek ExpertsLagos, Nigeria10 May

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Tek Experts logo

    Enterprise Architect

    Tek ExpertsLagos, Nigeria10 May

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • CloudPlexo logo

    Chief Technology Officer

    CloudPlexoLagos, Nigeria10 May

    Proactively assess and monitor your cloud environments based on operational excellence, security, reliability, performance efficiency and cost optimisation. ...

    Hybrid
  • FMR AGENCY logo

    IT & Innovations Lead

    FMR AGENCYLagos, Nigeria09 May

    At FMR Agency we have unique and creative solutions that meet the clients expectations not only by realizing the clients business objectives, but particularly ...

    Onsite
  • FiberOne Broadband logo

    Field Support Technician

    FiberOne BroadbandLagos, Nigeria09 May

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • Ascentech Services Limited logo

    Engineer - Inshop Technical Support (Technical Help Desk)

    Ascentech Services Li..Lagos, Nigeria09 May

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.