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Networking and Tech Support Jobs in Lagos (Page 9)

View Networking and Tech Support jobs in Lagos below.

  • Microsoft logo

    Technology Specialist - Compliance

    MicrosoftLagos, Nigeria02 October

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite
  • PalmPay logo

    IT Support Engineer

    PalmPayLagos, Nigeria01 October

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • JNC International Limited logo

    Technology Manager

    JNC International Lim..Lagos, Nigeria01 October

    Our overall focus is to provide cost-beneficial medical equipment, services and solutions to the medical industry operators and service providers to develop ...

    Onsite
  • Flutterwave logo

    Product Support Engineer

    FlutterwaveLagos, Nigeria01 October

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • BrainShare Technologies logo

    Core Network Engineer

    BrainShare Technologi..Lagos, Nigeria30 September

    We are Brainshare! A company specialized in Network and IT Services, have taken this challenge by providing services which include High Availability, High ...

    Onsite
  • TAF Africa logo

    IT Officer

    TAF AfricaLagos, Nigeria30 September

    Founded in 1990, TAF Africa Global Limited is a Pan African real estate development company with presence in 8 African countries and dominance in two - Nigeria ...

    Onsite
  • Dangote logo

    Biometric Officer, DCT

    DangoteLagos, Nigeria30 September

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Tangerine Life logo

    Head, Information Technology

    Tangerine LifeLagos, Nigeria30 September

    Founded in 2004, Tangerine Life is the leading corporate weight-management program that directly rewards employees for losing weight and for maintaining a ...

    Onsite
  • Sports World Nigeria logo

    IT Manager

    Sports World NigeriaLagos, Nigeria30 September

    Sports world is Nigeria's no. 1 sports & fitness kit equipment Retail Company. It has its branches in most modern malls across Nigeria. Sports World Nigeria ...

    Onsite
  • NIIT logo

    ICT Instructor

    NIITLagos, Nigeria30 September

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • EFL Limited logo

    Team Lead, Monitoring and CCTV Surveillance

    EFL LimitedLagos, Nigeria28 September

    EFL Limited is a bonded, Off-dock terminal and off-dock solution offering a host of terminal and logistics services to Shippers and Carriers alike.Job Summary ...

    Onsite
  • Simba Group logo

    L1 Support Officer

    Simba GroupLagos, Nigeria27 September

    The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power ...

    Onsite
  • FMR AGENCY logo

    Chief Technology Officer

    FMR AGENCYLagos, Nigeria27 September

    At FMR Agency we have unique and creative solutions that meet the clients expectations not only by realizing the clients business objectives, but particularly ...

    Onsite
  • GVA Partners logo

    IT Security Engineer

    GVA PartnersLagos, Nigeria27 September

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • GVA Partners logo

    Application Security Engineer

    GVA PartnersLagos, Nigeria27 September

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Tek Experts logo

    Technical Lead - Consumer

    Tek ExpertsLagos, Nigeria27 September

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.