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Networking and Tech Support Jobs in Lagos (Page 11)

View Networking and Tech Support jobs in Lagos below.

  • Cavista logo

    IT Support Technician

    CavistaLagos, Nigeria18 June

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • AMS Finance & Management logo

    IT Operations Specialist

    AMS Finance & Managem..Lagos, Nigeria18 June

    AMS Finance & Management is a financial services company, providing top-notch investment and financial solutions. We are licensed with, and regulated by the ...

    Onsite
  • Glow FM Radio Limited logo

    Head of News & Current Affairs

    Glow FM Radio LimitedLagos, Nigeria17 June

    Glow FM Akure is a vibrant and popular radio station broadcasting from the heart of Akure, Ondo State, Nigeria. With a frequency of 99.1 FM, the station has ...

    Onsite
  • Jamub Group logo

    IT Officer

    Jamub GroupLagos, Nigeria17 June

    Jamub Group is a conglomerate of different companies duly registered in line with relevant laws of the Federal Republic of Nigeria, the attribute of which ...

    Onsite
  • IT Horizons Limited logo

    IT Infrastructure Intern

    IT Horizons LimitedLagos, Nigeria17 June

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • IT Horizons Limited logo

    Head of IT

    IT Horizons LimitedLagos, Nigeria17 June

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Workforce Group logo

    Group Chief Technology Officer

    Workforce GroupLagos, Nigeria17 June

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • Layer3 logo

    Infrastructure Engineer

    Layer3Lagos, Nigeria17 June

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid
  • NIIT logo

    Networking Faculty

    NIITLagos, Nigeria17 June

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • Xcene Research logo

    Information Technology Manager

    Xcene ResearchLagos, Nigeria16 June

    Xcene Research is a cutting-edge Contract Research Organization providing full-service support to pharmaceutical, biotechnology and medical device companies as ...

    Onsite
  • Daystar Power Energy Solution logo

    IT Operations Manager

    Daystar Power Energy ..Lagos, Nigeria16 June

    Daystar Power is committed to helping African businesses grow and develop by taking their power needs off their plate. In doing so, it aims to contribute to ...

    Onsite
  • Daystar Power Energy Solution logo

    Business Information Security Officer (BISO)

    Daystar Power Energy ..Lagos, Nigeria16 June

    Daystar Power is committed to helping African businesses grow and develop by taking their power needs off their plate. In doing so, it aims to contribute to ...

    Onsite
  • Daystar Power Energy Solution logo

    Business Information Security Officer (BISO)

    Daystar Power Energy ..Lagos, Nigeria16 June

    Daystar Power is committed to helping African businesses grow and develop by taking their power needs off their plate. In doing so, it aims to contribute to ...

    Onsite
  • ITEX Integrated Services Limited logo

    SOC Analyst (Defensive Engineer)

    ITEX Integrated Servi..Lagos, Nigeria16 June

    ITEX Integrated Services Limited welcomes you to a world of secure and convenient Online and Mobile payment solutions. We are an innovative FinTech company ...

    Onsite
  • Pestra Limited logo

    Presales Engineer

    Pestra LimitedLagos, Nigeria16 June

    Pestra is a leading value-added distributor of communication, safety and security solutions. We are committed to delivering exceptional services and ...

    Onsite
  • Layer3 logo

    Cloud Infrastructure Engineer

    Layer3Lagos, Nigeria16 June

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.