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Networking and Tech Support Jobs in Lagos (Page 11)

View Networking and Tech Support jobs in Lagos below.

  • ChipMango logo

    ASIC/ FPGA Design and Verification Engineer

    ChipMangoLagos, Nigeria18 December, 2024

    ChipMango is a Nigerian semiconductor company driving innovation in microchip design and technological development. With a focus on research, talent ...

    Onsite
  • IpNX Nigeria Limited logo

    Head, Technical Operations

    IpNX Nigeria LimitedLagos, Nigeria17 December, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Unilag Microfinance Bank logo

    Information Technology Intern

    Unilag Microfinance B..Lagos, Nigeria17 December, 2024

    Unilag Microfinance Bank was duly registered in April 2020 with the Corporate Affairs Commission (CAC) and was licensed by the Central Bank of Nigeria to ...

    Onsite
  • Dangote logo

    IT Business Analyst / Project Manager

    DangoteLagos, Nigeria17 December, 2024

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Boston Kingfisher logo

    Cloud Network Engineer

    Boston KingfisherLagos, Nigeria17 December, 2024

    Boston Kingfisher is an ICT (Information and Communication Technology) company based in Lekki Phase 1, Lagos State, primely operates in a variety of ...

    Onsite
  • M-KOPA logo

    Cloud Infrastructure Engineer

    M-KOPALagos, Nigeria17 December, 2024

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Finance Systems Engineer (NetSuite Developer)

    Moniepoint Inc. (Form..Lagos, Nigeria16 December, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • MacTay Consulting logo

    FTTH (Fiber to the Home) Site Engineer

    MacTay ConsultingLagos, Nigeria16 December, 2024

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Tezza Business Solutions Ltd logo

    ServiceNow Administrator

    Tezza Business Soluti..Lagos, Nigeria16 December, 2024

    Tezza”(te-zza) from the Italian word "Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through ...

    Onsite
  • Noemdek Limited logo

    Engineering Manager

    Noemdek LimitedLagos, Nigeria16 December, 2024

    Noemdek's advisory practice was established to support international strategic advisory firms with relevant local expertise. We are able to deliver on our ...

    Onsite
  • City Code Mortgage Bank Limited logo

    Information Technology (IT) Personnel

    City Code Mortgage Ba..Lagos, Nigeria16 December, 2024

    CityCode Mortgage Bank Limited is a duly registered Primary Mortgage Bank that has remained healthy since inception in 1992. We are set up for the purpose of ...

    Onsite
  • Stanbic IBTC Pension Managers Limited logo

    Analyst, IT Security

    Stanbic IBTC Pension ..Lagos, Nigeria14 December, 2024

    Stanbic IBTC Pension Managers Limited is a licensed Pension Fund Administrator (PFA) set up with the primary objective of delivering quality pension fund ...

    Onsite
  • Voice to the Street logo

    Head of PR and Communications

    Voice to the StreetLagos, Nigeria14 December, 2024

    We are a group of person who hold strong to the maintenance of equal opportunity for all. We seek to maintain a sterling progress in achieving that no child is ...

    Onsite
  • Code for Africa logo

    Design Lead

    Code for AfricaLagos, Nigeria13 December, 2024

    Achieving Open Data and Open Government on a continental level is a mammoth task. Code for Africa is therefore deliberately designed as a vehicle for ...

    Onsite
  • eRecruiter Nigeria logo

    Engineering Manager

    eRecruiter NigeriaLagos, Nigeria13 December, 2024

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • MTN Nigeria logo

    Engineer - Operations Integration and Channels

    MTN NigeriaLagos, Nigeria13 December, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.