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Networking and Tech Support Jobs in Lagos (Page 11)

View Networking and Tech Support jobs in Lagos below.

  • MTN Nigeria logo

    Analyst - Infrastructure

    MTN NigeriaLagos, Nigeria07 March

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Filmhouse Cinemas Limited logo

    Network / System Administrator

    Filmhouse Cinemas Lim..Lagos, Nigeria06 March

    Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of: (A) Cinema operation: we Manage sites; Own sites (B) Consultancy for ...

    Onsite
  • Cellulant logo

    Cloud Infrastructure Engineer

    CellulantLagos, Nigeria06 March

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • Doheney Services Ltd logo

    Senior IT Network Administrator

    Doheney Services LtdLagos, Nigeria06 March

    Doheney Services Ltd is a Human Resource Consulting outfit set up in November 2004. The Firm is a one- stop firm providing specialized and in depth human ...

    Onsite
  • Doheney Services Ltd logo

    IT Surveillance Administrator

    Doheney Services LtdLagos, Nigeria06 March

    Doheney Services Ltd is a Human Resource Consulting outfit set up in November 2004. The Firm is a one- stop firm providing specialized and in depth human ...

    Onsite
  • Chanelle Microfinance Bank logo

    IT / E-Business Officer

    Chanelle Microfinance..Lagos, Nigeria06 March

    Chanelle Microfinance Bank Limited is a State licensed microfinance bank. Our business focus is to provide financial inter-mediation and advisory to ...

    Onsite
  • Seamfix logo

    Head of Technology

    SeamfixLagos, Nigeria06 March

    Founded in 2007 as primarily a software house, Seamfix today provides custom and bespoke technology solutions and e-business integration services to large, ...

    Onsite
  • Seamfix logo

    Head of Infrastructure

    SeamfixLagos, Nigeria06 March

    Founded in 2007 as primarily a software house, Seamfix today provides custom and bespoke technology solutions and e-business integration services to large, ...

    Onsite
  • eHealth4everyone logo

    Al Engineer

    eHealth4everyoneLagos, Abuja, Oyo, Nigeria05 March

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Aldreda Fields Limited logo

    Network Operations Manager

    Aldreda Fields Limite..Lagos, Nigeria05 March

    Aldreda Fields Ltd (AFL) is licensed by the Nigerian Communications Commission (NCC) to provide and operate Open Access Metropolitan Fibre Cable Network ...

    Onsite
  • MacTay Consulting logo

    Microwave Product BO Engineer

    MacTay ConsultingLagos, Nigeria05 March

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Moytel Consultants Limited logo

    IT Support Engineer

    Moytel Consultants Li..Lagos, Nigeria05 March

    Moytel Consultants Limited is helping operators, vendors and government entities keep pace with the evolution. We provide engineering, optimization, ...

    Onsite
  • American International School of Lagos logo

    IT Systems and Audio Visual Specialist

    American Internationa..Lagos, Nigeria05 March

    The American International School of Lagos Nigeria is a globally recognised not-for-profit school serving over 500 children from some 50+ nationalities. ...

    Onsite
  • Peridot Forte Solutions Consulting logo

    Solution Architect

    Peridot Forte Solutio..Lagos, Nigeria05 March

    Peridot Forte Solutions Consulting was birthed out of the passion to assist and help organization to create a structure and frame work for their businesses ...

    Remote
  • HRD Solutions logo

    Head of Unit, IT Infrastructure Management

    HRD SolutionsLagos, Nigeria05 March

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • HRD Solutions logo

    IT Infrastructure Management Officer

    HRD SolutionsLagos, Nigeria05 March

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.