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Networking and Tech Support Jobs in Lagos (Page 12)

View Networking and Tech Support jobs in Lagos below.

  • American International School of Lagos logo

    IT Systems and Audio Visual Specialist

    American Internationa..Lagos, Nigeria05 March

    The American International School of Lagos Nigeria is a globally recognised not-for-profit school serving over 500 children from some 50+ nationalities. ...

    Onsite
  • Peridot Forte Solutions Consulting logo

    Solution Architect

    Peridot Forte Solutio..Lagos, Nigeria05 March

    Peridot Forte Solutions Consulting was birthed out of the passion to assist and help organization to create a structure and frame work for their businesses ...

    Remote
  • HRD Solutions logo

    Head of Unit, IT Infrastructure Management

    HRD SolutionsLagos, Nigeria05 March

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • HRD Solutions logo

    IT Infrastructure Management Officer

    HRD SolutionsLagos, Nigeria05 March

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • Airtel logo

    Lead, PS Core & MPBN Planning

    AirtelLagos, Nigeria05 March

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Design Union logo

    IT System Administrator - NYSC Intern

    Design UnionLagos, Nigeria04 March

    design union (The group) is registered as a holding company in the British Virgin Islands and in the United Kingdom where its carries out development, planning ...

    Onsite
  • Airtel logo

    Lead, PS Core & MPBN Planning

    AirtelLagos, Nigeria04 March

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Tizeti Network Limited logo

    Field Service Engineer

    Tizeti Network Limite..Lagos, Nigeria04 March

    Tizeti is the Next Generation Internet Provider in Nigeria that is leveraging the large bandwidth capacity available with wireless and plummeting cost of solar ...

    Onsite
  • Fort Knox Group logo

    Network/Communications Engineer

    Fort Knox GroupLagos, Nigeria04 March

    Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts ...

    Onsite
  • Image & Time logo

    Lead Designer

    Image & TimeLagos, Nigeria04 March

    Image & Time is a full service Design and Consultancy company. Our goal is to innovate and build the future in collaboration with our clients and partners. We ...

    Onsite
  • InterSwitch logo

    Site Reliability Engineer

    InterSwitchLagos, Nigeria04 March

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Ascentech Services Limited logo

    Head of IT Infrastructure Operations

    Ascentech Services Li..Lagos, Nigeria04 March

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Cavista logo

    IT Support Technician

    CavistaLagos, Nigeria04 March

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • First Bank logo

    Unit Head, Fintech Engagement

    First BankLagos, Nigeria04 March

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - Azure Networking

    Tek ExpertsLagos, Nigeria04 March

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Infinion Technologies logo

    Cloud Infrastructure Engineer

    Infinion TechnologiesLagos, Nigeria04 March

    Infinion Technologies - We are a technology and business solutions Company established with the objective of providing world class solutions to Enterprise ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.