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Networking and Tech Support Jobs in Lagos (Page 12)

View Networking and Tech Support jobs in Lagos below.

  • Fadac Resources logo

    Chief Financial Officer

    Fadac ResourcesLagos, Nigeria09 May

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Highland Church logo

    Communication/Production Officer

    Highland ChurchLagos, Nigeria09 May

    Highland Church is a community that is built on a foundation of acceptance. a Church that is home for everyone. We understand how it feels to be distant, ...

    Onsite
  • MTN Nigeria logo

    Head - IT Services Operation

    MTN NigeriaLagos, Nigeria09 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Highland Church logo

    Communication and Production Officer

    Highland ChurchLagos, Nigeria08 May

    Highland Church is a community that is built on a foundation of acceptance. a Church that is home for everyone. We understand how it feels to be distant, ...

    Onsite
  • Afripoint Group Limited logo

    Systems Administrator / Cloud Engineer

    Afripoint Group Limit..Lagos, Nigeria08 May

    Afripoint Group Limited is a global innovative company that leverages technology to drive businesses across borders.About The Role We’re seeking an ...

    Onsite
  • Ascentech Services Limited logo

    Onsite Technical Support Engineer (Field Support)

    Ascentech Services Li..Lagos, Nigeria08 May

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Ardagh Glass Packaging Nigeria Limited logo

    Information Technology Support Specialist

    Ardagh Glass Packagin..Lagos, Abia, Nigeria08 May

    Ardagh Group is a global supplier of sustainable, infinitely recyclable, metal and glass packaging for brand owners around the world. The consistent pursuit of ...

    Onsite
  • Airtel logo

    Head, Enterprise Networks & Service Delivery

    AirtelLagos, Nigeria08 May

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Kuda Bank logo

    Fraud Analyst

    Kuda BankLagos, Nigeria08 May

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Paystack logo

    Customer Experience Specialist - Technical Support

    PaystackLagos, Nigeria08 May

    Africa has millions of payments everyday day, but very few happen online. In Nigeria, just about 1% of transactions happen online. There are many barriers ...

    Onsite
  • Kuda Bank logo

    Information Systems Control Analyst

    Kuda BankLagos, Nigeria08 May

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Arnergy Solar Limited logo

    Database Administrator

    Arnergy Solar LimitedLagos, Nigeria08 May

    ARNERGY is a distributed utility technology company that leverage Internet of Things (IoT) to deploy affordable, reliable distributed solar energy solutions to ...

    Onsite
  • PressOne Africa logo

    Infrastructure Support Engineer

    PressOne AfricaLagos, Nigeria08 May

    PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission ...

    Onsite
  • Cavista logo

    Progress Database Engineer

    CavistaLagos, Nigeria08 May

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • Corona College of Education Consult logo

    IT Administrator

    Corona College of Edu..Lagos, Nigeria08 May

    The Corona College of Education implements teacher professional development programmes through its Consult Unit targeted at building capacities of teachers and ...

    Onsite
  • MacTay Consulting logo

    Technical Support Operator

    MacTay ConsultingLagos, Nigeria07 May

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.