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Networking and Tech Support Jobs in Lagos (Page 12)

View Networking and Tech Support jobs in Lagos below.

  • IHS Towers logo

    Senior Manager, Network Assurance - Abuja

    IHS TowersLagos, Nigeria25 October

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Affordable Cars Limited logo

    Information Technology Graduate Trainee

    Affordable Cars Limit..Lagos, Nigeria24 October

    Affordable cars Limited is a leading Automobile dealer in Lagos Nigeria, The company has been providing unique sales and after sales services to its numerous ...

    Onsite
  • Tek Experts logo

    Operations Manager

    Tek ExpertsLagos, Nigeria24 October

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • PZ Cussons logo

    IT Business & Data Analyst

    PZ CussonsLagos, Nigeria24 October

    PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in ...

    Onsite
  • FiberOne Broadband logo

    Geographic Information System Analyst.

    FiberOne BroadbandLagos, Nigeria24 October

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • Clinix Healthcare Nigeria logo

    Information Technology Support Officer

    Clinix Healthcare Nig..Lagos, Nigeria23 October

    Clinix is leading diagnostic services provider offering a full range of diagnostic and a host of remedial solutions. Clinix is equipped with all modern ...

    Onsite
  • Edgewood Consulting logo

    IT / Technical Support Officer

    Edgewood ConsultingLagos, Nigeria23 October

    Edgewood consulting is a management consulting and talent development firm registered in Nigeria to provide cutting – edge and value – added ...

    Onsite
  • Krystal Digital Solutions Limited logo

    ICT Instructor

    Krystal Digital Solut..Lagos, Nigeria23 October

    KRYSTAL DIGITAL SOLUTIONS Limited is a fast growing Information and Communications Technology (ICT) company, which specializes in the development, research, ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Head of Credit Risk Management

    Moniepoint Inc. (Form..Lagos, Nigeria23 October

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Aldreda Fields Limited logo

    Assistant WAN / Systems Administrator

    Aldreda Fields Limite..Lagos, Nigeria23 October

    Aldreda Fields Ltd (AFL) is licensed by the Nigerian Communications Commission (NCC) to provide and operate Open Access Metropolitan Fibre Cable Network ...

    Onsite
  • Food Concepts Plc logo

    IT Enterprise Associate

    Food Concepts PlcLagos, Nigeria23 October

    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to ...

    Onsite
  • Airtel logo

    Lead, Partner & Governance Support

    AirtelLagos, Nigeria23 October

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Eat'N'Go Limited logo

    Assistant IT Manager (Infrastructure)

    Eat'N'Go LimitedLagos, Nigeria23 October

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Eat'N'Go Limited logo

    Network Administrator

    Eat'N'Go LimitedLagos, Nigeria23 October

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • New Horizons Computer Learning Centers logo

    Computer Instructor

    New Horizons Computer..Lagos, Nigeria23 October

    As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who ...

    Onsite
  • GVA Partners logo

    Enterprise Architect

    GVA PartnersLagos, Nigeria23 October

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.