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Networking and Tech Support Jobs in Lagos (Page 14)

View Networking and Tech Support jobs in Lagos below.

  • George Houston Resources Limited logo

    Technical Officer

    George Houston Resour..Lagos, Nigeria17 September

    George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and ...

    Onsite
  • George Houston Resources Limited logo

    IT OPERATIONS OFFICER

    George Houston Resour..Lagos, Nigeria17 September

    George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and ...

    Onsite
  • Canonical logo

    Senior/Staff Engineer - Build & Release Infrastructure

    CanonicalLagos, Nigeria17 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Proten logo

    IT Infrastructure Engineer

    ProtenLagos, Nigeria17 September

    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small ...

    Onsite
  • Conclase Consulting logo

    Network Services Engineer

    Conclase ConsultingLagos, Nigeria17 September

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • InterSwitch logo

    Head, Information Systems Audit

    InterSwitchLagos, Nigeria17 September

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Wema Bank Plc logo

    Payment Gateway and Transaction Processing Support Officer

    Wema Bank PlcLagos, Nigeria17 September

    Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, ...

    Onsite
  • Koins Microfinance Bank logo

    Head, Technology Support (T24)

    Koins Microfinance Ba..Lagos, Nigeria17 September

    Koins Microfinance Bank Limited is a fully licensed technology and impact-driven microfinance bank that focuses on driving financial inclusion. Loans / ...

    Onsite
  • Northwest Petroleum & Gas Company Limited logo

    IT Business Analyst

    Northwest Petroleum &..Lagos, Nigeria17 September

    Every big achievement starts with a vision. The vision behind Northwest Petroleum & Gas Company Limited is about a team with passion and commitment, whose ...

    Onsite
  • Newedge Finance Limited logo

    IT Support Officer

    Newedge Finance Limit..Lagos, Nigeria16 September

    Newedge is a financial institution established in 2019 and licensed by the Central Bank of Nigeria (CBN) to operate as a Finance Company in Nigeria. Newedge ...

    Onsite
  • Intelics Solutions logo

    Head, Information Systems & Technology

    Intelics SolutionsLagos, Nigeria14 September

    Intelics Solutions is Africa’s largest Information Technology Enabled Services company, acquired by Writer Business Services Private Limited, ...

    Onsite
  • Alfred & Victoria Associates logo

    Assistant Head, Academy (IT)

    Alfred & Victoria..Lagos, Nigeria13 September

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Ascentech Services Limited logo

    Middleware Engineer (Payments)

    Ascentech Services Li..Lagos, Nigeria13 September

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Ascentech Services Limited logo

    Solution Architect (Fintech)

    Ascentech Services Li..Lagos, Nigeria13 September

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • RS Hunter Limited logo

    IT Officer

    RS Hunter LimitedLagos, Nigeria13 September

    Established in 2008 with a clear vision "to be the preferred HR Business Partner”, our team has expertise in relevant areas which drives our approach to ...

    Onsite
  • Koins Microfinance Bank logo

    Core Banking and Integration Officer

    Koins Microfinance Ba..Lagos, Nigeria13 September

    Koins Microfinance Bank Limited is a fully licensed technology and impact-driven microfinance bank that focuses on driving financial inclusion. Loans / ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.