datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 16)

View Networking and Tech Support jobs in Lagos below.

  • The Central Securities Clearing System (CSCS) Plc logo

    Senior Information Security Officer

    The Central Securitie..Lagos, Nigeria12 September

    Central Securities Clearing System Plc [CSCS] is Nigeria’s Central Securities Depository (CSD) licensed to carry on the depository, clearing and ...

    Onsite
  • Hope Payment Service Bank logo

    Entry Level IT Officer

    Hope Payment Service ..Lagos, Nigeria12 September

    Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September 2019, Hope PSBank leverages digital ...

    Onsite
  • Bulb Africa logo

    Lead Generation Analyst

    Bulb AfricaLagos, Nigeria12 September

    The Bulb is a platform for African creatives to turn tech ideas into business realities. We run accelerator programs, incubate entrepreneurs and provide ...

    Onsite
  • InterSwitch logo

    Blockchain Engineer

    InterSwitchLagos, Nigeria12 September

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Renmoney logo

    Head of Information Technology

    RenmoneyLagos, Nigeria12 September

    At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven ...

    Onsite
  • Finchglow Holdings logo

    Technology Support Officer

    Finchglow HoldingsLagos, Nigeria12 September

    Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, ...

    Onsite
  • Talenture logo

    IT NYSC Trainee

    TalentureLagos, Nigeria12 September

    Talenture is the parent company for a select number of multi brand HR solution providers. The services offered by our brands fall into the broad categories of ...

    Onsite
  • mDoc Healthcare logo

    Technical Project Manager, Engineering

    mDoc HealthcareLagos, Nigeria11 September

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite
  • Marriott International, Inc. logo

    Manager Systems

    Marriott Internationa..Lagos, Nigeria11 September

    Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported ...

    Onsite
  • Parkway Project Limited logo

    Database Administrator

    Parkway Project Limit..Lagos, Nigeria11 September

    Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s ...

    Onsite
  • Tek Experts logo

    Core Banking Engineer

    Tek ExpertsLagos, Nigeria11 September

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • International Masters Security Systems (IMSS) Limited logo

    Control Room Operator Trainee

    International Masters..Lagos, Nigeria11 September

    International Masters Security Systems (IMSS) is a wholly indigenous company which has been at the forefront of providing Security Management, ...

    Onsite
  • Compovine Technologies logo

    IT Support Manager

    Compovine Technologie..Lagos, Nigeria11 September

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria11 September

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • DM Holdings logo

    IT Support Staff (Software)

    DM HoldingsLagos, Nigeria11 September

    DM Holdings (DMH) is a Conglomerate of companies with vast interests in Entertainment and Media business. With each of the subsidiaries’ enviable track ...

    Onsite
  • Zanibal Solutions Nigeria Ltd logo

    Application Support Executive

    Zanibal Solutions Nig..Lagos, Nigeria10 September

    Zanibal has introduced a set of easily customizable solutions for managing key business processes within organizations. For far too long businesses have had to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.