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Networking and Tech Support Jobs in Lagos (Page 16)

View Networking and Tech Support jobs in Lagos below.

  • M-KOPA logo

    Full-Stack Engineering Team Lead (UX Focused)

    M-KOPALagos, Nigeria12 November

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • Bible Society of Nigeria logo

    IT Support Assistant

    Bible Society of Nige..Lagos, Nigeria12 November

    The Bible Society of Nigeria was founded on 8th February, 1966 through the pioneering efforts of the late Dr. Francis Ezeogo Akanu Ibiam, the first indigenous ...

    Onsite
  • Eden Solutions and Resources logo

    Computer Operator

    Eden Solutions and Re..Lagos, Nigeria11 November

    Eden Solutions & Resources Ltd is a human resource management company that provides its client with best practice business management solutions. Registered ...

    Onsite
  • TRANOS logo

    IT Support Officer

    TRANOSLagos, Nigeria11 November

    TRANOS is a diversified engineering and technology company focused on simplifying lives through innovative solutions In over 8 years of existence, TRANOS has ...

    Onsite
  • National Institute of Credit Administration logo

    IT Specialist

    National Institute of..Lagos, Nigeria11 November

    As a chattered prestigious body of eminent credit management elites, NICA is empowered by law to, control supervise and regulate credit management profession ...

    Onsite
  • Willers Solutions logo

    Field Engineer

    Willers SolutionsLagos, Nigeria11 November

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • HRD Solutions logo

    Head of Unit, Infrastructure Management

    HRD SolutionsLagos, Nigeria11 November

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Senior IT Officer

    Bosak Microfinance Ba..Lagos, Nigeria11 November

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Malton Technologies Limited logo

    Network Engineer

    Malton Technologies L..Lagos, Nigeria11 November

    Malton Technologies Limited (MTL) is a budding ICT services and solution provider with growing presence in Lagos and environs. We are your one-stop center for ...

    Onsite
  • FoliXx Hospitality logo

    IT Service Manager

    FoliXx HospitalityLagos, Nigeria09 November

    FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Head of Technology Operations

    Moniepoint Inc. (Form..Lagos, Nigeria09 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Blue Pearl Consulting Services logo

    ITSM Process Manager L2 - ServiceNow Analyst

    Blue Pearl Consulting..Lagos, Nigeria09 November

    Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be ...

    Onsite
  • Blue Pearl Consulting Services logo

    Level 1 Field Support Officer (FSO)

    Blue Pearl Consulting..Lagos, Nigeria09 November

    Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Finance Systems Engineer (NetSuite Developer)

    Moniepoint Inc. (Form..Lagos, Nigeria09 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Blue Pearl Consulting Services logo

    RDS GAM L1 - Desktop Support Analyst / Engineer

    Blue Pearl Consulting..Lagos, Nigeria09 November

    Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be ...

    Onsite
  • NEM Insurance PLC logo

    Information System Auditor

    NEM Insurance PLCLagos, Nigeria08 November

    NEM INSURANCE PLC started insurances business in Nigeria in 1948 through the agency of Edward Turner & Co. It became a Nigerian branch of NEM General ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.