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Networking and Tech Support Jobs in Lagos (Page 15)

View Networking and Tech Support jobs in Lagos below.

  • Canonical logo

    Ubuntu Engineering Delivery and Excellence Manager

    CanonicalLagos, Nigeria17 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Nokia Nigeria logo

    ON Presales Engineer

    Nokia NigeriaLagos, Nigeria17 October

    As the world’s specialist in mobile broadband, we’ll help you enable your end users to do more than ever before with the world’s most ...

    Hybrid
  • IHS Towers logo

    Senior Manager, Network Assurance

    IHS TowersLagos, Nigeria16 October

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Microsoft logo

    Technology Specialist - Compliance

    MicrosoftLagos, Nigeria16 October

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Hybrid
  • La Fayette Microfinance Bank Limited, Advans Nigeria logo

    Network Administrator

    La Fayette Microfinan..Lagos, Nigeria16 October

    History and vision: Created in June 2012 and formally incorporated as La Fayette Microfinance Bank Ltd, Advans Nigeria is the seventh greenfield of the Advans ...

    Onsite
  • Ascentech Services Limited logo

    Junior IT Officer

    Ascentech Services Li..Lagos, Nigeria16 October

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • SLOT Systems Limited logo

    IT Administrator

    SLOT Systems LimitedLagos, Nigeria16 October

    SLOT Systems Limited is a household name for affordable and durable mobile phones for all levels/classes of people. We consider it necessary to fill up this ...

    Onsite
  • ASA SECURITY logo

    Control Room Operator

    ASA SECURITYLagos, Nigeria16 October

    ASA SECURITY is a Nigerian limited liability company registered in Nigeria for the provision of advanced security technology services. Our expertise is in the ...

    Onsite
  • PressOne Africa logo

    VOIP Infrastructure Support Engineer

    PressOne AfricaLagos, Nigeria16 October

    PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission ...

    Onsite
  • PressOne Africa logo

    Customer Support Specialist

    PressOne AfricaLagos, Nigeria16 October

    PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission ...

    Onsite
  • KingMakers logo

    IT Application Support Admin

    KingMakersLagos, Nigeria16 October

    KingMakers is the leading sports and digital entertainment platform company across the African continent. We are focused on creating opportunity. Opportunity ...

    Onsite
  • Aldelia Limited logo

    Customer Support Specialist

    Aldelia LimitedLagos, Nigeria16 October

    Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From ...

    Onsite
  • Revent Technologies Limited logo

    Client Engagement Engineer

    Revent Technologies L..Lagos, Nigeria16 October

    Revent Technologies Limited is a technology solutions provider for dynamic organizations, providing bespoke software design and development, developer ...

    Onsite
  • Revent Technologies Limited logo

    Infrastructure Network Engineer

    Revent Technologies L..Lagos, Nigeria16 October

    Revent Technologies Limited is a technology solutions provider for dynamic organizations, providing bespoke software design and development, developer ...

    Onsite
  • Canonical logo

    Site Reliability / Gitops Engineer

    CanonicalLagos, Nigeria16 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • InterSwitch logo

    Team Lead, Operations Assurance

    InterSwitchLagos, Nigeria16 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.