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Networking and Tech Support Jobs in Lagos (Page 15)

View Networking and Tech Support jobs in Lagos below.

  • Blue Pearl Consulting Services logo

    Server L3 Windows Engineer

    Blue Pearl Consulting..Lagos, Nigeria13 November

    Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be ...

    Onsite
  • Blue Pearl Consulting Services logo

    Operations Manager L3

    Blue Pearl Consulting..Lagos, Nigeria13 November

    Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be ...

    Onsite
  • IpNX Nigeria Limited logo

    Service Fulfilment Engineer

    IpNX Nigeria LimitedLagos, Nigeria13 November

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Shell Petroleum Development Company logo

    Application Support

    Shell Petroleum Devel..Lagos, Nigeria13 November

    As one of the world’s leading energy companies Shell plays a key role in helping to meet the world’s growing energy demand in economically, ...

    Onsite
  • Shell Petroleum Development Company logo

    Lead Service Management Analyst

    Shell Petroleum Devel..Lagos, Nigeria13 November

    As one of the world’s leading energy companies Shell plays a key role in helping to meet the world’s growing energy demand in economically, ...

    Onsite
  • African Reinsurance Corporation logo

    Director of Information & Communication Technology

    African Reinsurance C..Lagos, Nigeria12 November

    Following a recommendation of the African Development Bank (AfDB), the African Reinsurance Corporation (Africa Re) was established on 24 February 1976 in ...

    Onsite
  • Credit Direct Limited logo

    IT Governance and QA Analyst

    Credit Direct LimitedLagos, Nigeria12 November

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Credit Direct Limited logo

    Senior Applications Support Engineer

    Credit Direct LimitedLagos, Nigeria12 November

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Credit Direct Limited logo

    Database Support Officer

    Credit Direct LimitedLagos, Nigeria12 November

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Daystar Power Energy Solution logo

    Operational Technology Engineer

    Daystar Power Energy ..Lagos, Nigeria12 November

    Daystar Power is committed to helping African businesses grow and develop by taking their power needs off their plate. In doing so, it aims to contribute to ...

    Onsite
  • Nestoil Plc logo

    IT Help Desk Lead

    Nestoil PlcLagos, Nigeria12 November

    Nestoil Plc was incorporated in Nigeria in 1991 for the provision of Engineering, Procurement and Construction (EPC) services to the energy and oil & gas ...

    Onsite
  • eRecruiter Nigeria logo

    ERP Support Engineer

    eRecruiter NigeriaLagos, Nigeria12 November

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Vantegral Consulting logo

    IT Auditor

    Vantegral ConsultingLagos, Nigeria12 November

    We are Vantegral Consulting. Our sole aim is to offer value to clients and businesses. With an array of services ranging from recruitment outsourcing, ...

    Onsite
  • Vatebra Limited logo

    IT Support Officer

    Vatebra LimitedLagos, Nigeria12 November

    Vatebra is a leading ICT company in Africa with competency in the delivery of cutting-edge Software Solutions in the Private and Public Sector in Africa. The ...

    Onsite
  • MTN Nigeria logo

    Engineer - Core Network Planning.

    MTN NigeriaLagos, Nigeria12 November

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Doheney Services Ltd logo

    Information Communication Technology Teacher

    Doheney Services LtdLagos, Nigeria12 November

    Doheney Services Ltd is a Human Resource Consulting outfit set up in November 2004. The Firm is a one- stop firm providing specialized and in depth human ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.