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Networking and Tech Support Jobs in Lagos (Page 13)

View Networking and Tech Support jobs in Lagos below.

  • Canonical logo

    Cloud Support Associate Engineer

    CanonicalLagos, Nigeria23 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • IHS Towers logo

    Senior Manager, Network Assurance

    IHS TowersLagos, Nigeria23 October

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria22 October

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • PC Planet logo

    Computer Technician

    PC PlanetLagos, Nigeria22 October

    Pcplanet.com is Nigeria’s leading online technology retailer committed to providing excellent shopping experience for tech-enthusiasts and mainstream ...

    Onsite
  • Workforce Group logo

    POS Support Officer

    Workforce GroupLagos, Nigeria22 October

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • Omnibiz Africa logo

    Engineering Manager(Technolgy)

    Omnibiz AfricaLagos, Nigeria22 October

    Omnibiz is an unified FMCG trade platform that eliminates the inefficiencies of traditional trade by digitizing the key stake holders. We bring together ...

    Onsite
  • Conclase Consulting logo

    Network Engineer

    Conclase ConsultingLagos, Nigeria22 October

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • InterSwitch logo

    Lead, IT Service Management

    InterSwitchLagos, Nigeria22 October

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Optimus Bank logo

    IT Auditor

    Optimus BankLagos, Nigeria22 October

    Optimus Bank is registered under the laws of the Federal Republic of Nigeria and licensed as a National Bank by the Central Bank of Nigeria (CBN). We also ...

    Onsite
  • HR Aid logo

    IT Support Specialist

    HR AidLagos, Nigeria22 October

    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on ...

    Hybrid
  • HRD Solutions logo

    Head, Management Information System

    HRD SolutionsLagos, Nigeria22 October

    HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team ...

    Onsite
  • Talenture logo

    IT Trainee (NYSC)

    TalentureLagos, Nigeria22 October

    Talenture is the parent company for a select number of multi brand HR solution providers. The services offered by our brands fall into the broad categories of ...

    Onsite
  • Alexander George Business Support Solutions (AGBSS) logo

    Platform Engineer

    Alexander George Busi..Lagos, Abuja, Nigeria21 October

    Alexander George Business Support Solutions (AGBSS) is a Human Resources and Business Consulting Firm that is focused on Start-ups and Small-Medium Sized ...

    Remote
  • Megawatts Nigeria Limited logo

    Brands and Communications Officer

    Megawatts Nigeria Lim..Lagos, Nigeria21 October

    Megawatts Nigeria Limited is an infrastructure solutions provider. We offer Mechanical, Electrical and Piping solutions for construction, oil & gas sectors, ...

    Onsite
  • Bible Society of Nigeria logo

    IT Support Assistant

    Bible Society of Nige..Lagos, Nigeria21 October

    The Bible Society of Nigeria was founded on 8th February, 1966 through the pioneering efforts of the late Dr. Francis Ezeogo Akanu Ibiam, the first indigenous ...

    Onsite
  • Achieving Health Nigeria Initiative (AHNi) logo

    IT Officer

    Achieving Health Nige..Lagos, Nigeria18 October

    Achieving Health Nigeria Initiative (AHNi) is an indigenous non-­â€Âprofit affiliate organization of Family Health International (FHI ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.