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Networking and Tech Support Jobs in Lagos (Page 7)

View Networking and Tech Support jobs in Lagos below.

  • NIIT logo

    ICT Instructor

    NIITLagos, Nigeria12 August

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • Swift Networks logo

    IP Network Engineer

    Swift NetworksLagos, Nigeria12 August

    Our company, Swift Networks is an Indigenous Internet Service Provider Company with outlets spread all over Lagos State. Our core services are the provision of ...

    Onsite
  • Ralds & Agate logo

    Chief Operations Officer (COO) - CyberSecurity

    Ralds & AgateLagos, Nigeria12 August

    Africa is a huge continent with huge resources - the greatest of which are its people and natural resources. While Africa has struggled to find its rightful ...

    Onsite
  • MAXUT Consulting Limited logo

    Network & Infrastructure Engineer

    MAXUT Consulting Limi..Lagos, Nigeria12 August

    MAXUT Consulting is a cybersecurity consulting, services and solutions integration company with a focus on the banking and financial services sector. We help ...

    Hybrid
  • Layer3 logo

    Network Engineer

    Layer3Lagos, Nigeria12 August

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • TIA Technologies Limited logo

    Technical Manager

    TIA Technologies Limi..Lagos, Nigeria12 August

    TIA Technologies Limited is an Engineering company which aims at providing Intelligence driven Technology and Engineering solutions across Africa. Incorporated ...

    Onsite
  • Sambus Geospatial Nigeria Limited logo

    Technical Support and Internal IT Officer

    Sambus Geospatial Nig..Lagos, Nigeria12 August

    Sambus Geospatial Nigeria is the Country Office of Sambus Geospatial. Sambus Geospatial is a geospatial intelligence company that integrates technologies and ...

    Onsite
  • eRecruiter Nigeria logo

    Head of Enterprise- Telecom

    eRecruiter NigeriaLagos, Nigeria11 August

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Stanbic IBTC logo

    Head, IT Software Engineering

    Stanbic IBTCLagos, Nigeria11 August

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

    Onsite
  • Oxygen X logo

    Team Lead, Data Engineering

    Oxygen XLagos, Nigeria11 August

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Onsite
  • Nairametrics logo

    Financial Capital Market Analyst (Writer)

    NairametricsLagos, Nigeria11 August

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • Airtel logo

    Technology Compliance Manager

    AirtelLagos, Nigeria11 August

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Alfred & Victoria Associates logo

    Technical Pre-sales Officer

    Alfred & Victoria..Lagos, Nigeria11 August

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • PalmPay logo

    Chief Technology Officer

    PalmPayLagos, Nigeria11 August

    We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique ...

    Onsite
  • Airtel logo

    SME, Business /Operations Support System

    AirtelLagos, Nigeria11 August

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Cavista logo

    Network Manager

    CavistaLagos, Nigeria09 August

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.