datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 7)

View Networking and Tech Support jobs in Lagos below.

  • ASA SECURITY logo

    Control Room Operator

    ASA SECURITYLagos, Nigeria04 October

    ASA SECURITY is a Nigerian limited liability company registered in Nigeria for the provision of advanced security technology services. Our expertise is in the ...

    Onsite
  • Hiqos Technologies Limited logo

    Infrastructure Analyst - Level 3

    Hiqos Technologies Li..Lagos, Nigeria04 October

    HIQOS Technologies is a professional internetworking firm established to invent, install, maintain and retail advanced communication networks to meet the ...

    Onsite
  • Ericsson logo

    Support and Repair Solution Architect

    EricssonLagos, Abuja, Nigeria04 October

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • IHS Towers logo

    Manager, Global IT Service Desk

    IHS TowersLagos, Nigeria04 October

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Human Capital Partners (HCP) logo

    Information Technology Officer - Banking

    Human Capital Partner..Lagos, Nigeria04 October

    Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human ...

    Onsite
  • Sika Nigeria logo

    IT Manager

    Sika NigeriaLagos, Nigeria04 October

    Sika Manufacturing Nigeria Ltd, a fully-owned subsidiary of the worldwide Sika Group was established in Lagos in 2014. Sika Manufacturing Nigeria Ltd includes ...

    Onsite
  • Canonical logo

    Engineering Manager- Ceph & Distributed Storage

    CanonicalLagos, Nigeria04 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Trusoft Limited logo

    Systems Administrator - Server and Storage

    Trusoft LimitedLagos, Nigeria04 October

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Hybrid
  • Total Child School logo

    IT Support

    Total Child SchoolLagos, Nigeria04 October

    Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the C.E.M Children Centre, a serene location providing a ...

    Onsite
  • Alfred & Victoria Associates logo

    NMC Team Lead

    Alfred & Victoria..Lagos, Nigeria04 October

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Alfred & Victoria Associates logo

    Network Engineer

    Alfred & Victoria..Lagos, Nigeria03 October

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Bradfield Consulting logo

    Chief Operations Officer (Enterprise Solution)

    Bradfield ConsultingLagos, Nigeria03 October

    Bradfield is equipped not only to attract excellent personnel but to ensure that they are improved and empowered to deliver on every client’s strategic ...

    Onsite
  • Vennote Technologies Limited logo

    NLP Engineer

    Vennote Technologies ..Lagos, Nigeria03 October

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Alfred & Victoria Associates logo

    AI Engineer

    Alfred & Victoria..Lagos, Nigeria03 October

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    VP, Fraud Tools

    Moniepoint Inc. (Form..Lagos, Nigeria03 October

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Hybrid
  • mDoc Healthcare logo

    Tech Whisperer (Ikorodu, Epe, Badagry, Balogun Market, Bariga)

    mDoc HealthcareLagos, Nigeria03 October

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.