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Networking and Tech Support Jobs in Lagos (Page 7)

View Networking and Tech Support jobs in Lagos below.

  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    System Administrator

    Moniepoint Inc. (Form..Lagos, Nigeria07 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Hybrid
  • Flutterwave logo

    Core Support Engineer

    FlutterwaveLagos, Nigeria07 November

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • Lytup Power Systems Inc logo

    AI Engineer – Sound Analysis and Pattern Recognition

    Lytup Power Systems I..Lagos, Nigeria07 November

    Lytup Power Systems Inc is building the most efficient, safe and sustainable residential we battery energy storage solutions based on lithium-ion , and battery ...

    Onsite
  • Sankore Global logo

    Head, Technology

    Sankore GlobalLagos, Nigeria07 November

    Sankore Investments is a global investment and advisory boutique with a strong focus on African markets. Drawing on the strengths of our people and our strong ...

    Onsite
  • Fast Credit Limited logo

    Database Administrator

    Fast Credit LimitedLagos, Nigeria07 November

    Fast Credit Limited (FCL) was established in line with Central Bank of Nigeria regulations to carry out the business of financing personal, business, and ...

    Hybrid
  • AB Microfinance Bank logo

    Lead Information Security/Data Protection Officer

    AB Microfinance BankLagos, Nigeria07 November

    AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small ...

    Onsite
  • Fadac Resources logo

    Chief Technology Officer

    Fadac ResourcesLagos, Nigeria06 November

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Impact Investors Foundation - IIF logo

    IT Support Volunteer

    Impact Investors Foun..Lagos, Nigeria06 November

    The Impact Investors Foundation (IIF), a non-profit organisation, was established in 2019 to accelerate the growth of the impact investment industry in ...

    Onsite
  • Rosettee Construction logo

    IT Support Officer

    Rosettee ConstructionLagos, Nigeria06 November

    Since 1988 ROSETTEE has been dedicated to serve the needs of civil engineering and Steel Structure community and have grown to become a proven, reliable and ...

    Onsite
  • OJ Wale Pillars Metal and Tech Limited logo

    IT Support Officer

    OJ Wale Pillars Metal..Lagos, Nigeria05 November

    O J Wale Pillars Metal and Tech Limited is a Nigerian-based Solar Energy Company that is focused on Providing sustainable uninterrupted alternative source of ...

    Onsite
  • MainOne logo

    Data Centre Network Engineer

    MainOneLagos, Nigeria05 November

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • Citygate Global logo

    IT Officer

    Citygate GlobalLagos, Nigeria05 November

    Citygate Consumer Credits (3C) is a product of Citygate Global, a registered money lending company with Head Office in Lagos. The product was designed to take ...

    Onsite
  • Zenera Consulting logo

    IT Specialist

    Zenera ConsultingLagos, Nigeria05 November

    Zenera Consulting is a full service Branding and Public Relations (PR) firm in Nigeria offering integrated communications advisory, including media relations, ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Enterprise Architect

    Moniepoint Inc. (Form..Lagos, Nigeria05 November

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Cavista logo

    Senior Database Administrator

    CavistaLagos, Nigeria05 November

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote
  • Lagos University Teaching Hospital logo

    Medical Officer (Paediatrics)

    Lagos University Teac..Lagos, Nigeria05 November

    The Lagos University Teaching Hospital and the Medical School Complex grew out of a Cabinet decision of April, 1961 when the Council of Ministers set up a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.