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Networking and Tech Support Jobs in Lagos (Page 7)

View Networking and Tech Support jobs in Lagos below.

  • DreamWorks Integrated System Limited logo

    IT Support Officer (Network Support Engineer)

    DreamWorks Integrated..Lagos, Nigeria14 March

    To inspire the world with innovative technology,support and services that enrich peoples lives and contribute to a socially responsible, sustainable ...

    Onsite
  • Ash Nelson Partners Limited logo

    Implementation & Support Engineer

    Ash Nelson Partners L..Lagos, Nigeria14 March

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Hybrid
  • M-KOPA logo

    Backend Engineering Team Lead

    M-KOPALagos, Nigeria14 March

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • EMEL logo

    IT Officer

    EMELLagos, Nigeria14 March

    The Emel Group is one of Nigeria's leading business conglomerates with a major presence across diverse sectors including Consumer Products, Corporate Services ...

    Onsite
  • WIOCC Nigeria Limited logo

    IT & Systems Engineer (Cyber Security)

    WIOCC Nigeria LimitedLagos, Nigeria14 March

    WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet ...

    Onsite
  • WIOCC Nigeria Limited logo

    Service Desk Support (Fibre)

    WIOCC Nigeria LimitedLagos, Nigeria14 March

    WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet ...

    Onsite
  • Lagos Chamber of Commerce and Industry logo

    Internal Relations Officer

    Lagos Chamber of Comm..Lagos, Nigeria13 March

    The Lagos Chamber of Commerce and Industry was established for the promotion and protection of Trade and Industry and to represent and express the opinion of ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Mobile Architect (POS Terminal)

    Moniepoint Inc. (Form..Lagos, Nigeria13 March

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • The Alternative Bank logo

    Card and Switching Analyst

    The Alternative BankLagos, Nigeria13 March

    We at The Alternative Bank believe that everyone should have a viable and credible alternative to the conventional banking model. Our solutions are borne out ...

    Onsite
  • The Alternative Bank logo

    Team Lead, Alternative Channels

    The Alternative BankLagos, Nigeria13 March

    We at The Alternative Bank believe that everyone should have a viable and credible alternative to the conventional banking model. Our solutions are borne out ...

    Onsite
  • The Alternative Bank logo

    Service Design Analyst

    The Alternative BankLagos, Nigeria13 March

    We at The Alternative Bank believe that everyone should have a viable and credible alternative to the conventional banking model. Our solutions are borne out ...

    Onsite
  • The Alternative Bank logo

    Team Lead, Application Life Cycle Management & Support

    The Alternative BankLagos, Nigeria13 March

    We at The Alternative Bank believe that everyone should have a viable and credible alternative to the conventional banking model. Our solutions are borne out ...

    Onsite
  • The Alternative Bank logo

    Budget / MIS Officer

    The Alternative BankLagos, Nigeria13 March

    We at The Alternative Bank believe that everyone should have a viable and credible alternative to the conventional banking model. Our solutions are borne out ...

    Onsite
  • Hasob Integrated Services logo

    Technology Associcate

    Hasob Integrated Serv..Lagos, Nigeria13 March

    At Hasob Integrated Services, our primary focus is on delivering solutions that fully meet our clients' needs. We are committed to guiding our clients from ...

    Onsite
  • OnePyramid logo

    Oracle ERP Support Specialist

    OnePyramidLagos, Nigeria13 March

    One Pyramid is focused on offering training and development activities that aligns your skill sets with global best practices At the heart of our philosophy is ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT Service Desk Officer

    Tranter IT Infrastruc..Lagos, Nigeria13 March

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.