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Networking and Tech Support Jobs in Lagos (Page 7)

View Networking and Tech Support jobs in Lagos below.

  • African Industries Group (AIG) logo

    IT Infrastructure Engineer

    African Industries Gr..Lagos, Nigeria04 December

    African Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is ...

    Onsite
  • Sparkle Nigeria logo

    Engineering Manager

    Sparkle NigeriaLagos, Nigeria04 December

    Sparkle Nigeria is a bank and then more, licensed by the Central Bank of Nigeria (CBN), we are what most people would refer to as a digital bank. We offer ...

    Onsite
  • Radisson Blu Hotels logo

    Switchboard Operator

    Radisson Blu HotelsLagos, Nigeria04 December

    This Lagos accommodation offers 170 rooms and suites complete with air conditioning and Free high-speed, wireless Internet. With great attention to detail, the ...

    Onsite
  • GVA Partners logo

    IT Security Analyst

    GVA PartnersLagos, Nigeria04 December

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Anietronic logo

    Hardware Architect

    AnietronicLagos, Nigeria04 December

    We are a forward-thinking company specializing in the development and deployment of smart metering solutions in Nigeria and across Africa. Our mission is to ...

    Onsite
  • Rotawn Energy & Logistics Services Ltd logo

    IT Officer

    Rotawn Energy & L..Lagos, Nigeria04 December

    Rotawn Energy & Logistics Services Ltd was established in 2007 as an indigenous Nigerian company offering tailor made solutions to the Oil and Gas, ...

    Onsite
  • Fina Trust Microfinance Bank logo

    IT Officer

    Fina Trust Microfinan..Lagos, Nigeria04 December

    Fina Trust Microfinance Bank is one of Nigeria's foremost Microfinance Bank. Its final license was secured from the Central Bank of Nigeria in September 2009 ...

    Onsite
  • Primeguage Solutions Limited logo

    IT Business Analyst

    Primeguage Solutions ..Lagos, Nigeria03 December

    Since our establishment, Primeguage Solutions Limited have become the fastest-growing revenue management and technology consulting firm in Nigeria. Driven by ...

    Onsite
  • Seven Up Bottling Company logo

    Head of IT Operations

    Seven Up Bottling Com..Lagos, Nigeria03 December

    Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company ...

    Onsite
  • Alfred & Victoria Associates logo

    NMC Operator

    Alfred & Victoria..Lagos, Nigeria03 December

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Intelligent Innovations Limited logo

    Technology Operations Manager

    Intelligent Innovatio..Lagos, Nigeria03 December

    Intelligent Campaign Hub (ICH) is a Consumer Technology company with its corporate head office in Lagos, Nigeria. As a consumer technology company, our ...

    Onsite
  • Fadac Resources logo

    I.T Personnel / Brand Strategist

    Fadac ResourcesLagos, Nigeria03 December

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Suburban Fiber Company logo

    Computer Engineer

    Suburban Fiber Compan..Lagos, Nigeria03 December

    Unlock the power of the cloud and a world of new possibilities with Suburban, a converged solutions based organization that provides the infrastructure for ...

    Onsite
  • Rainoil Limited logo

    IT Officer

    Rainoil LimitedLagos, Nigeria03 December

    Rainoil Limited is a leading downstream oil marketing company; primary products which include (PMS), Diesel (AGO) and Kerosene (DPK). Rainoil Limited was ...

    Onsite
  • M365Connect logo

    Senior Server Administrator

    M365ConnectLagos, Nigeria03 December

    Job Description: We are seeking a highly experienced Senior Server Administrator to join our team on a part-time basis (10-15 hours weekly) as a mentor, ...

    Onsite
  • Mitiget Assurance and Technology Services Limited logo

    Computer Operator

    Mitiget Assurance and..Lagos, Nigeria02 December

    Mitiget is a leading provider of IT governance, business risk management and compliance solutions, with a special focus on information security, cyber ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.