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Networking and Tech Support Jobs in Abuja (Page 4)

View Networking and Tech Support jobs in Abuja below.

  • Rhizome Consulting logo

    IT Administrator - NYSC

    Rhizome ConsultingAbuja, Nigeria12 November

    Our primary objective is to meet both the needs of our client and to exceed their expectations. We offer a broad range of services, tailored to our client ...

    Onsite
  • IITA - International Institute of Tropical Agriculture logo

    ICT Support Officer

    IITA - International ..Abuja, Nigeria11 November

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • Search For Common Ground’s International logo

    Information Technology Officer

    Search For Common Gro..Abuja, Nigeria08 November

    Conflict and differences are inevitable. Violence is not. We partner with people around the world to ignite shared solutions to destructive conflicts. We work ...

    Onsite
  • Solina Centre for International Development and Research (SCIDaR) logo

    Head, Corporate Communications

    Solina Centre for Int..Abuja, Nigeria07 November

    The Solina Group comprises four subsidiaries that provide a diverse range of services aimed at improving the effectiveness of our clients including ...

    Onsite
  • eHealth4everyone logo

    Al Engineer

    eHealth4everyoneAbuja, Oyo, Nigeria06 November

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite
  • Machine and Equipment Corporation Africa Limited (MECA) logo

    IT Officer

    Machine and Equipment..Abuja, Nigeria06 November

    Machine and Equipment Corporation Africa Limited (MECA) is an Engineering, Operations and Technical Asset Management Corporation. Our unique industry ...

    Onsite
  • Layer3 logo

    IT Support Systems Engineer

    Layer3Abuja, Nigeria04 November

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Hybrid
  • Connig Technoserve logo

    FTTH Design Engineer

    Connig TechnoserveAbuja, Nigeria04 November

    Connig Technoserve is a dynamic telecommunications and information technology services provider operating in Nigeria and parts of West Africa. We provide ...

    Onsite
  • African Industries Group (AIG) logo

    Computer Engineer

    African Industries Gr..Abuja, Nigeria31 October

    African Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is ...

    Onsite
  • CWAY Foods and Beverages Nigeria logo

    IT Specialist

    CWAY Foods and Bevera..Abuja, Nigeria31 October

    CWAY Group is a multinational company specialized in the production & whole-sale supply of treated water, water dispensers, soft drinks, foods & ...

    Onsite
  • Palladium Group logo

    Network and Cloud Engineer

    Palladium GroupAbuja, Nigeria29 October

    Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic ...

    Onsite
  • Bolton White Hotels & Apartments logo

    IT Support Officer

    Bolton White Hotels &..Abuja, Nigeria29 October

    In the heartland of Nigeria, approximately 30 minutes’ drive from the Nnamdi Azikiwe International airport,about 5 minutes drive from the international ...

    Onsite
  • Ringardas Nigeria Limited logo

    Corporate Affairs & Communications Officer

    Ringardas Nigeria Lim..Abuja, Nigeria28 October

    Ringardas Nigeria Limited is a private limited liability company incorporated under the laws of the Federal Republic of Nigeria on 22nd November 2005. Its ...

    Onsite
  • Solina Centre for International Development and Research (SCIDaR) logo

    Information Technology Audit & Compliance Officer

    Solina Centre for Int..Abuja, Nigeria24 October

    The Solina Group comprises four subsidiaries that provide a diverse range of services aimed at improving the effectiveness of our clients including ...

    Onsite
  • Nigerian Red Cross Society logo

    Coordinator, ICT

    Nigerian Red Cross So..Abuja, Nigeria24 October

    The Nigerian Red Cross Society (NRCS) was established through an Act of Parliament in 1960. This Act depicts that the NRCS is recognized by the Federal ...

    Onsite
  • Medecins Sans Frontieres logo

    Information and Communication Technology Specialist

    Medecins Sans Frontie..Abuja, Nigeria23 October

    Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.