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Networking and Tech Support Jobs in Nigeria (Page 4)

View Networking and Tech Support jobs below.

  • eRecruiter Nigeria logo

    Engineering Manager

    eRecruiter NigeriaLagos, Nigeria13 December

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • MTN Nigeria logo

    Engineer - Operations Integration and Channels

    MTN NigeriaLagos, Nigeria13 December

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Lily Hospitals Limited logo

    ICT / Connectivity Officer

    Lily Hospitals Limite..Delta, Nigeria13 December

    Lily Hospitals is a multi-specialty private hospital. We offer world-class services in key areas of healthcare including fertility treatment, cardiology, ...

    Onsite
  • AnneMarthas Global Services Limited logo

    Engineering Manager (Fintech)

    AnneMarthas Global Se..Lagos, Nigeria13 December

    AnneMarthas Global Services Limited is a Human Resources recruitment, outsourcing, management and advisory company located in Lagos, Nigeria.Job Summary As an ...

    Onsite
  • Ericsson logo

    Field Service Operations Line Manager

    EricssonLagos, Nigeria13 December

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • AIICO Insurance logo

    2025 IT Graduate Trainee Programme

    AIICO InsuranceLagos, Nigeria13 December

    AIICO Insurance Plc. commenced operations in 1963, and became a public liability company in 1989. In 1990, we got listed on the Nigerian Stock Exchange. AIICO ...

    Onsite
  • iRecruiters Africa Limited logo

    Technical Support Engineer

    iRecruiters Africa Li..Lagos, Nigeria13 December

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • SIAO logo

    Information Technology Auditor

    SIAOLagos, Nigeria13 December

    We offer coaching for all staff and management, international markets training, one to one business coaching, business culture advice and general market ...

    Onsite
  • OnMobile Global Limited logo

    Network Engineer - Trainee

    OnMobile Global Limit..Lagos, Nigeria13 December

    OnMobile Global Limited is one of the top companies operating in the telecom value-added services (VAS). It has collaborated with a series of internationally ...

    Onsite
  • Ibom Air logo

    IT Network Administrator

    Ibom AirAkwa Ibom, Nigeria12 December

    Ibom Air aims to set the standard as the airline of choice for passengers in Nigeria, West Africa and beyond by focusing on service excellence, hospitality and ...

    Onsite
  • Matrix Energy Group logo

    Communications Officer - Abdulkabir Aliu Foundation (AAF)

    Matrix Energy GroupAbuja, Nigeria12 December

    Matrix Energy Group is a rapidly growing indigenous and integrated Oil Marketing and Trading Company in Nigeria, with business interest that covers shipping, ...

    Onsite
  • Save The Children logo

    Information Technology Coordinator - Power Apps

    Save The ChildrenAbuja, Nigeria12 December

    Save the Children invests in childhood - every day, in times of crisis and for our future. In the United States and around the world, we give children a ...

    Onsite
  • UNICEF logo

    Chief of Communication, P-5

    UNICEFAbuja, Nigeria12 December

    UNICEF contributes to the achievement of the Millennium Development Goals in Nigeria with a mandate to advocate for the protection of children’s rights, ...

    Onsite
  • Dangote logo

    Information Technology Officer

    DangoteOgun, Nigeria12 December

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Ascentech Services Limited logo

    Senior Network Engineer

    Ascentech Services Li..Lagos, Nigeria12 December

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Ascentech Services Limited logo

    Senior Network Engineer

    Ascentech Services Li..Lagos, Nigeria12 December

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.