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Networking and Tech Support Jobs in Nigeria (Page 3)

View Networking and Tech Support jobs below.

  • Airtel logo

    Head, PMO (Project/Change Management & Governance)

    AirtelLagos, Nigeria20 August

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    IT Support Officer

    Union Diagnostic and ..Lagos, Nigeria20 August

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    Electronics Engineer / Computer Engineer

    Union Diagnostic and ..Lagos, Nigeria20 August

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Innov8 Hub logo

    Embedded Systems Engineer

    Innov8 HubAbuja, Nigeria20 August

    Innov8 Hub is a non-profit organization that provides expert support for startups and organizations looking to develop innovative new solutions that solve ...

    Onsite
  • InterSwitch logo

    Head, Information Systems Audit

    InterSwitchLagos, Nigeria20 August

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • DexNova Consulting Limited logo

    Field Support Officers

    DexNova Consulting Li..Lagos, Akwa Ibom, Delta, Edo, Ogun, Osun, Nigeria20 August

    DexNova is a Professional Services firm operating in the knowledge industry and dedicated to building excellent delivery capability in organisations across ...

    Onsite
  • Equinix Nigeria logo

    IP NOC Engineer

    Equinix NigeriaLagos, Nigeria20 August

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Hybrid
  • American Tower Africa logo

    Service Delivery Team Lead

    American Tower AfricaNigeria20 August

    Through a global portfolio of digital infrastructure assets and other communications real estate solutions, American Tower enables our partners and customers ...

    Onsite
  • Total Data Limited logo

    IT Officer - Sagamu

    Total Data LimitedOgun, Nigeria20 August

    TDL is a well established full service Internet provider. We offer the best managed dedicated server solutions available combined with unbeatable support and ...

    Onsite
  • Mitiget Assurance and Technology Services Limited logo

    Computer Operator

    Mitiget Assurance and..Lagos, Nigeria20 August

    Mitiget is a leading provider of IT governance, business risk management and compliance solutions, with a special focus on information security, cyber ...

    Onsite
  • Wragby Business Solutions and Technologies Limited logo

    Enterprise Architect - Business Analysis & Planning

    Wragby Business Solut..Lagos, Nigeria19 August

    We empower our customers to fully optimise day-to-day operational tasks by providing best-in-class business and technology solutions, embrace innovation, ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Officer, Programs Management & Delivery Support

    Procept Associates Pr..Lagos, Nigeria19 August

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • Stella Maris High School logo

    IT Support Personnel

    Stella Maris High Sch..Abuja, Nigeria19 August

    An Educational School in AbujaResponsibilities Provide day-to-day technical support to staff and students across all campuses Install, configure, and ...

    Onsite
  • Taybuwtah International logo

    ICT Personnel

    Taybuwtah Internation..Imo, Nigeria19 August

    Taybuwtah International is a secondary school and sixth form based in Owerri, Nigeria. Our mission is to provide a dynamic and supportive learning environment ...

    Onsite
  • Swift Consulting logo

    Engineer

    Swift ConsultingLagos, Nigeria19 August

    We are a unique business support organisation rendering support services to our esteemed clients across different sectors of the economy. Our services range ...

    Onsite
  • Cavista logo

    Network Manager

    CavistaNigeria19 August

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.