WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet the ever-growing demand for reliable, high-speed capacity throughout Africa, driven by end consumers, enterprise users and the ecosystem that supports them. Our policy of continual investment in our network to create Africa�s first, truly hyperscale network infrastructure means ongoing investment for growth, ensuring our readiness to meet the future data volume demands of end users throughout Africa.
Job Objective
To activate services on the WIOCC network and assist with network administration.
Key Duties & Responsibilities
- Implement network and service activations and restorations
- Create service and network handover documentation
- Ensure that the network diagrams are always up to date for all Network Layers (e.g. SDH, OTN, MPLS, DWDM)
- Ensure that services and networks are handed over accurately and timeously to the NOC when fully operational
- Maintain accurate records of networks and services on OSS/BSS systems
- Plan and implement planned engineering works (PEWs) as required
- Address issues raised by the NOC, related to service and network configurations
- Develop, implement and operationalise standards and processes for activations, network records, service records and handover documentation
- Maintain a backup for all configurations done on each of the network equipment
- Assist with the creation of ad hoc reports as needed
- Actively use and ensure data integrity of OSS/BSS systems
Minimum Qualifications
- Bachelor’s degree in engineering or equivalent
- Transmission Certifications – Ciena, Infinera, Tejas, Huawei
Minimum Experience & Skills
- Minimum of 5 years of technical experience in the telecom industry with at least 3 years in network provisioning/activation or a similar role
- Expert understanding of Transmission (DWDM, OTN, SDH) networks
- Expert understanding of OSS/BSS tools for Transmission (DWDM, OTN, SDH) networks
- Expert knowledge of Tejas, Infinera or Ciena products, NMS and provisioning
- Strong analytical and numerical skills and ability to collate and interpret data from various sources
- Quick to understand technical issues and concepts
- Expert in Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Effective written and verbal communication skills evidenced by previous work history and accomplishments
- Excellent communication and presentation skills, including the ability to summarise and concisely share key information to all levels within the organisation
- Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
- Willing to work outside of normal office hours
Preferred Experience & Skills
- Has developed and operationalised standards for activations of Transmission (DWDM, OTN, SDH) networks
- Has automated provisioning/reporting of network services and capacity
- Has implemented PNI/LNI systems for Transmission (DWDM, OTN, SDH) networks
- Knowledge of relational databases and data querying languages
Attributes
- Client focused, relationship builder
- Integrity, honest with high ethical standards, boundless, passionate and flexible
- Personnel excellence, accuracy and attention to detail
- Collaborative, achieve results through teamwork and partnerships
- Strong analytical skills and ability to collate and interpret data from various sources
- Good English language communicator with a natural aptitude for dealing with people
- Excellent network diagnostic skills
Method of Application
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