Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria. We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms. We offer current, savings, and domiciliary accounts; personal loans, vehicle and asset finance; MasterCard debit cards, Visa credit cards; home loans; internet banking; small and medium scale enterprise (SME) loans and the award-winning *909# MobileMoney. We cater for both individuals and businesses through carefully designed retail and business banking products. We also offer self-service channels powered by sophisticated technology to bring convenient banking to customers. Our clients can also get custodial services through Stanbic Nominees Nigeria Limited, our custody arm and non-pension asset custodian, acting in a nominee capacity for clients’ transactions in securities and other investments. We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses.
To collaborate with stakeholders across the organization to understand the business objectives driving various projects or changes, define the scope of the change, analyze and specify detailed requirements, and support the implementation of the project or change to ensure successful delivery and alignment with organizational goals.
Job Responsibilities
- Designing and delivering digital products end-to-end, from uncovering user needs to launching solutions that drive customer acquisition, engagement, and business growth.
- Conducting qualitative and quantitative research-including customer interviews, surveys, focus groups, market analysis, and value chain mapping-to identify insights that shape product strategy.
- Translating ideas into detailed product specifications like user stories, acceptance criteria, compelling pitch decks, process flows, wireframes and prototypes.
- Validating concepts through usability testing, customer feedback, and experimentation to ensure products are desirable, viable, and effective before and after launch.
- Mobilizing cross-functional teams-including engineers, designers, QA, analysts, marketers, and external vendors-to execute product roadmaps and deliver high-quality outcomes on time.
- Developing business cases backed by data, cost-benefit analysis, and financial modeling to secure buy-in from stakeholders and guide strategic investment decisions.
Qualifications
- First Degree
- Certification or Training in Business Analyst, Product Manager, Project Manager, Product Owner field is preferred.
Experience
- 3+ years experience as a Business Analyst, Product Manager, Project Manager, Product Owner, or other similar role in financial services.
Behavioural Competencies:
- Adopting Practical Approaches
- Challenging Ideas
- Checking Things
- Convincing People
- Directing People
- Embracing Change
- Exploring Possibilities
- Following Procedures
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Resolving Conflict
Technical Competencies:
- Commercial Acumen
- Data Analysis and Inference
- Data Analysis
- Mind of Customer Experience
- Product and Services Knowledge
- Risk Management
- Statistical & Mathematical Analysis
Method of Application
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