MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.
Mission:
- Development, management, and reporting on process automation.
- Development, management, and reporting on product testing quality assurance (internal and external).
Description:
- Act as a liaison between EB client success, solution development, and the IT team.
- Drive compliance with in-life SLAs guiding solution deliveries.
- Regularly review the impact of solutions and automation on team KPIs.
- Develop processes, business rules, and formal engagement models required to deliver systems and process automation.
- Provide accurate, timely, and regular reports to EB management for decision-making.
- Liaise with the product development and segment team to monitor the development of new products and identify possible problems.
- Evaluate new testing and sampling methodologies or technologies to determine user acceptance.
- Be meticulous about documentation and maintaining a robust log of all test cases and test results.
- Proactively bringing issues and problems to the attention of the team and generating, proposing, and implementing innovative solutions to solve them.
- Responsible for the change management engagement of new products and solutions delivered by the IT team.
- Ensure that bottlenecks in processes are eliminated to improve efficiency.
- Champion the “DevOps” process within Enterprise business. Responsible for solution quality and driving collaboration between IT and business to ensure IT solutions are fit for purpose.
- A solid understanding of each process is provided by the quality assurance discipline.
- Articulate and champion the need to follow processes throughout IT.
- Responsible for defining project testing strategies and coordinating with UAT testers to ensure full and appropriate use of test automation frameworks.
- Create automated tests, manual tests, and test cases for implementation and training.
Education:
- A first degree in any engineering, science, or other statistical discipline
- Sound understanding of the Software Development Life Cycle (SDLC).
- Strong background in, and at least 3+ years of working in, QA automation
Experience:
3–7 years’ experience in an area of specialization, with experience working with others
- A minimum of 3 years’ experience in software testing and/or very sound knowledge of the telecommunications industry,
- A minimum of 3 years’ experience in business processes and system automation
- Experience with billing and customer management platforms
- 2 years’ experience in managing B2B customers with ICT solutions.
- Experience in project management and coordination, preferably in an applicable business area
Method of Application
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