SterlingPRO is a service organization that assists businesses achieve success and improved productivity by harnessing the wealth of opportunities in information technology particularly software and e-business solutions. SterlingPRO supports organizations to build world-class state-of-the-art applications, portals and add-ins that transform the way they do business and certainly improves their bottom line. We provide innovative, market-relevant and industrialized technology consulting solutions that drive high performance. We deliver solutions that organizations need to positively impact business outcomes, from developing an IT strategy to solutions for optimizing the IT infrastructure and applications. And we help clients to put a premium on the improvements that will have the most impact.
Key Responsibilities
- Provide day-to-day technical support for internal teams and external clients.
- Perform application deployment and upgrades, system patching, and integration of software solutions.
- Investigate reported issues by analyzing log files, system configurations, and other relevant data, and employ problem-solving techniques to identify root causes and implement appropriate solutions.
- Manage a ticketed query system and maintain a comprehensive database of issues and resolutions.
- Maintain and update technical documentation, support procedures, deployment configurations and system updates.
- Deliver technical training sessions to internal teams.
- Collaborate with the development team to perform software testing, including functional testing and regression testing, to ensure the stability and reliability of applications.
- Contribute to continuous service improvement initiatives.
Requirements
- Basic understanding of system administration.
- Good understanding of the software development lifecycle, .NET framework, and APIs.
- Strong troubleshooting and analytical skills.
- Ability to learn quickly and adapt to new tools and systems.
- Strong written and verbal communication skills for effective issue reporting.
- Ability to work collaboratively within a team.
- Well-organized, detail-oriented, and able to manage priorities effectively.
- Working knowledge of version control systems (e.g., Git) is an advantage.
Qualifications
- Minimum of a B.Sc. Degree or HND in Computer Science, Engineering, or a related technical field.
- Must have completed NYSC program.
- Must not be older than 33 years as at last birthday.
Method of Application
Signup to view application details.
Signup Now
