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Assistant, Control Room Operator at IHS Towers

IHS TowersLagos, Nigeria Networking and Tech Support
Full Time
For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business and consumer demand for mobile and data. We are the partner of choice for Africa’s and the world’s leading network operators because they demand the widest reach and highest reliability for their customers, and the highest standards of governance and operational excellence for themselves. Our long-term contracts and strong sustainable cash flows mean IHS is a unique, low risk entry point for investment in Africa. Over the last four years, IHS has brought over US$5 billion of investment to the continent. Our belief is that the future economic and social development of Africa will be exponentially accelerated by mobile connectivity, and our team of over 1,000 engineers in five countries is focused on making this happen. We are committed to developing our people and the communities we serve, and to help people and businesses across the region build a powerful, prosperous future - by Africa and for Africa. IHS is Africa’s leading mobile infrastructure company. Founded in 2001 by an experienced team of engineers and business people, IHS serves clients responsibly in the building and managing of effective telecommunications infrastructure and by employing the highest quality people, services and equipment.

Job Description

  • Receive and escalate emergency/ distress calls from staff and/ or regional offices.
  • Register staff for time and attendance monitoring.
  • Prepare task reports.
  • Assist in information gathering by monitoring diverse sources, including the internet, police reports, news media, regional security field reports, etc.
  • Collaborate with Fleet team on journey management activities as required.
  • Collaborate with Travel & Immigration team on travel & immigration activities as required.
  • Provide drivers with information on safe routes to destinations.
  • Coordinate pick-up and drop-off of visitors with pilot.
  • Monitor CCTV screens.
  • Administer end-to-end provision of access cards by documenting staff and visitors’ details, printing staff ID cards and visitors’ passes, attending to staff complaints related to access ID, and maintaining a record of cards and passes issued.
  • Assist Response team in discharging their responsibilities effectively by sharing relevant security information and monitoring their activities on assignment.
  • Receive and process situation reports from Response and Airport Protocol teams.
  • Make hourly radio calls to guards across IHS sites/ property to ascertain security situation.
  • Monitor guard tour clocking machine.
  • Monitor intrusion detection system.
  • Perform other tasks and duties as assigned by the Specialist, Control Room.

Qualifications

Functional: 

  • Security Intelligence

Behavioural: 

  • Collaboration & Teamwork
  • Workload Management
  • Be Bold
  • Customer Focus
  • Innovation
  • Integrity

Requirement

  • HND/ Bachelor’s degree in any relevant discipline.
  • +2-3 years’ relevant experience.

Method of Application

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