Montaigne Place Is the leading luxury cosmetics, wellbeing and fragrance company in Nigeria. We are the hallmark of sophistication, luxury makeup, skincare innovation and sublime fragrances.
Job Summary
- The Brand Ambassador is a key representative of our brand within a retail environment. They are responsible for engaging with customers, providing product information, driving sales, and ensuring a positive and memorable shopping experience.They embody the brand's values and culture, acting as a knowledgeable and approachable point of contact for customers.
Key Responsibilities
Customer Engagement:
- Actively engage with customers, greet them warmly, and build rapport.
- Answer customer questions about products, services, and promotions.
- Assist customers in finding products and navigating the store.
- Provide product demonstrations and samples.
- Handle customer inquiries and resolve issues in a timely and professional manner.
Sales & Promotion:
- Identify customer needs and suggest relevant products and services.
- Drive sales by promoting products and offering promotions.
- Assist with in-store events and promotions.
- Track sales performance and identify areas for improvement.
Brand Representation:
- Maintain a positive and professional demeanor, representing the brand effectively.
- Ensure the store and product displays are clean, organized, and visually appealing.
- Adhere to company policies and procedures.
- Provide feedback to management on customer preferences and shopping experiences.
Training and Development:
- Undergo comprehensive product training and stay up-to-date on new products and promotions.
- Participate in ongoing training and development programs.
Other Duties:
- Assist with inventory management and stock replenishment.
- Maintain a clean and organized work area.
- Perform other duties as assigned by management.
Qualifications
- Experience: Previous customer service or retail experience preferred.
Skills:
- Excellent communication and interpersonal skills.
- Ability to build rapport with customers.
- Strong product knowledge and sales skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Personal Attributes:
- Enthusiastic, positive, and customer-focused.
- Adaptable and able to work in a fast-paced environment.
- Detail-oriented and organized.
- Reliable and punctual.
Method of Application
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