Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. At Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success. The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge - the multi-protocol router was born. Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.
- The Cisco EDGE Incubation, Innovation and Education Centre solutions engineers are responsible for promoting Cisco’s incubation program to potential customers, partners and key collaborators.
- The primary role of the Incubation Centre solutions engineers are to develop and oversee the complete incubation program lifecycle to be delivered to the Small Medium and Micro Enterprises (SMME’s).
- In this position they will be required to transfer both sales and technical knowledge, facilitate and develop the operational enablement plan for the Cisco EDGE program.
- They will be based at the Cisco Incubation Centres during working hours and must be able to work in a fast paced environment.
Roles and Responsibilities :
Design and Manage Incubation Lifecycle Program
- Align with the company’s goals, purpose and enterprise development objectives.
- Solutions engineers are responsible for revenue generation through the provisioning of efficient and effective enablement programs with SMME’s to drive business growth and job creation.
- Plan and implement awareness programs and campaigns
- Monitor brand movement, pricing and distribution penetration
- Organise industry events ,manage invitations and attendance at all sessions (Develop an integrated system to record and maintain attendance records).
- Develop and maintain strong communication with the SMME’s and industry partners.
- Build and sustain business relationships with key collaborators across the partners and Distributors.
- Drive the EDGE centre utilization and occupancy.
Technical Abilities
- You are a technical professional with a broad knowledge of Cisco and Industry solutions with an ability to apply eye for business to the development of technical strategies that accelerate revenue growth. You have the capability to help partners develop technical strategies that deliver business outcomes to their customers.
- Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco portfolio and accelerate their business outcomes.
- You must be able to create and review project work including design recommendations, High Level Design, Low Level Design, Implementation and organisational change.
- Understand how software skills and tools can be used to configure, deploy and fix Cisco products and solutions.
- Build demonstration capabilities within the SMME’s and be the technical advisor.
- Help SMME partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
- Ensure the detailed features, functionality and architectural impact of Cisco’s technology in your designs and proposals are understood, valued and communicated.
Business reviews
- Perform monthly and quarterly business reviews with SMME’s and industry partners.
- Perform monthly and quarterly business reviews with Cisco and key collaborators.
- Relay customer feedback to the company in anticipation of improving products and services.
General Office Admin
- The solutions engineers role will also include general office management from ensuring there are tea’s, coffees, milk, consumables etc. available and maintain a clean, alluring , professional, sterile and safe workplace.
- Maintaining all demo facilities , PC’s and Cisco technology etc.
- Manage the Centres demo bookings and office utilization.
- Act as the face of the company at the Centres.
- Any other duties and job-related tasks as directed by management.
Personal Expertise
- The role typically requires BSc Computer Science or equivalent work plus 1- 3 years of relevant work experience both pre-and post-sales.
- Minimum of a CCDA , CCNP certification, CCIE or CCDE will be beneficial and have basic business architecture knowledge and experience
- Basic knowledge of software programmability, automation, orchestration and virtualization.
- Effective written and verbal communication and interpersonal skills. Developing presentation skills.
- Shares information and communicates clearly with team members to complete deliverable.
- Encourages and accepts feedback
- Demonstrates understanding on relevant technology and delivery methods.
- Work independently as well as in a team
- Self-learning and expanding their Cisco knowledge
Method of Application
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