Communications and Sustainability Manager at Unilever

Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. Look in your fridge, or on the bathroom shelf, and you're bound to see one of our well-known brands. We create, market and distribute the products that people choose to feed their families and keep themselves and their homes clean and fresh. People's lives are changing fast. As the way we all live and work evolves, our needs and tastes change too. At Unilever we aim to help people in their daily lives. So we keep developing new products, improving tried and tested brands and promoting better, more efficient ways of working. We have a portfolio of brands that are popular across the country. Popular because of our two key strengths: Strong roots in local markets and first-hand knowledge of the local culture. World-class business expertise applied internationally to serve consumers everywhere. Focusing on performance and productivity, we encourage our people to develop new ideas and put fresh approaches into practice. Hand in hand with this is a strong sense of responsibility to the communities we serve. We don't only measure success in financial terms; how we achieve results is important too. We work hard to conduct our business with integrity - respecting our employees, our consumers and the environment around us. Unilever is proudly one of the country's leading suppliers of fast-moving consumer goods in all our three divisions - Foods, home care and personal care. Foods We are the largest seller of packet tea with our Lipton brand leading the Foods and Beverages category. We are the category leader in margarine in the country with the Blueband brand. In savoury, our Royco and Knorr brands are household names you can't ignore. Home & personal care We are highly visible in the home care market in the country, which includes cleansing and hygiene products. Our home care products, Omo and Sunlight are household names synonymous with home care. Within the personal care market, we are very visible with brands like Lux and Pears to help you look and feel good.

JOB PURPOSE

• Find your purpose at Unilever. You should be someone who enjoys evolving internal communications and its channel landscape, you have a hands-on mentality and see opportunities everywhere that help excite our people around the company and show proof that Ice Cream is an employer of choice.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Managing Communications, Corporate Affairs and Sustainability for Unilever Nigeria, business partner / trusted advisor to the Managing Director, and the Executive Leadership team
• Work with the MD and Nigeria Leadership Teams to align work plans, communications and objectives that promote corporate image and avoid it being brought into disrepute
• Ensure deep, strategic relationships with Governments, Communities, and key Stakeholders to drive Unilever’s image positively, guarantee our license to operate and manage short term issues
• Develop strategies with relevant stakeholders for partnerships and programs to support Unilever Nigeria’s sustainability agenda

Main Accountabilities and deliverables:

Media Relations and Publicity

• Be the first point of call for all media enquiries and responding to journalists from all sources of media including local, national and specialist press and broadcast media.
• Manage and implement the promotion of our media coverage internally via existing channels (preparing coverage booklets, display articles on media boards and daily media scanning service etc).
• Maintain media coverage filing system.
• Assist in fulfilling requests for visuals and photography

Internal and Corporate Communications

• Motivate and enthuse employees behind Unilever’s leadership vision, sustainable living and growth ambition.
• Providing top quality strategic communications guidance to the Nigerian Leadership team, and Corporate Affairs teams.
• Driving an integrated program of communication aligning Nigeria within the 1Unilever business and with Unilever’s global objectives, ensuring seamless roll out of global policy.
• Supporting financial and sustainability reporting and investors communications with shareholders and regulators for our listed business in the region.

Community Relations

• Activate the company’s community relations program – this includes the community CSR programs.
• To help in the annual awareness raising program to recruit new volunteers to the various community relations program.
• To develop and implement volunteers training and feedback programs.
• Manage relationship with government agencies and key opinion formers in various public scenarios
• Develop goals, strategies and guidelines, in conjunction with relevant stakeholders for community partnerships and programs that are aligned with Unilever’s objective.  
• Identify mechanisms to measure and direct and indirect impact of community relations initiatives on engagement, strategic objectives and brand enhancement.  

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• 10+ years versatile communications experience, with a focus on internal comms
• Experience working with and advising of senior executives, and ideally navigating a complex matrix organization
• Experience managing events and preparing spokespeople
• Delivery in a fast-paced environment
• Excellent written skills and attention to detail and diversity
• Creative thinking and proven ability to spot opportunities across the company and translate into internal initiatives
• Discretion when dealing with confidential matters
• Network of established external contacts with political, NGO, industry and academic key opinion formers

Skills

• Corporate governance
• Stakeholder management
• Strong communication and influencing skills
• Experience in media relations and management
• Strong business understanding
• Strong organizational and prioritization skills
• Excellent engagement, presentation and communication skills
• Ability to present complex information in a simplified manner
• High editorial skills with super attention to detail

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.

• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Method of Application

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