Africa Foresight Group (AFG) is an African talent technology company that focuses on developing innovative products and services to accelerate private sector development on the continent. At AFG, we aim to build African people and companies into global champions through technology and networks.
Who you are?
Your team preferences
- You are passionate about private sector development in Africa and AFG’s purpose
- You are a leader that enjoys guiding others and genuinely believe that the work you do has real consequences for the future of the continent
- You thrive in fast-paced, high-octane work environments that require initiative, diligence and creativity
- You enjoy brainstorming and can deploy out-of-the-box thinking to solve problems at short notice, when colleagues need your support – even outside of your own function
- You care about working in a highly collaborative environment with team members who are dedicated and help each other
- You are comfortable with receiving direct feedback and are motivated to work in a target-driven team to deliver results
- You can comfortably work in a remote work environment that allows for maximisation of productivity through flexibility
Your experience
- Minimum of 5 years of experience in community management or related role.
- Strong communication and interpersonal skills
- Passion for education, professional development and community building
- Familiarity with online learning platforms and virtual event coordination
- Ability to work independently and collaboratively in a remote environment
- Ability to work in a fast-paced environment
Your responsibilities
Recruiting
- Coordinate recruiting of new community members in close collaboration with the marketing team at AFG
- Lead the review and assessment of applicants, with close support from the in-house tech team
- Oversee applicant communication along all steps of the recruiting process
Community Engagement
- Cultivate a supportive and inclusive community for young professionals participating in the Ahead program, including concepts and strategies tailored to meet specific project objectives and audience engagement
- Create and implement engagement strategies to keep the community active and connected
Content facilitation
- Develop and curate engaging content aligned with the goals and interests of young professionals on Ahead
- Collaborate with program instructors to ensure participants receive optimal support
- Manage and schedule posts, ensuring and consistent and valuable flow of information
- Collaborate with internal teams for content creation
- Organise and coordinate virtual events, webinars, and networking sessions for community members
- Manage event logistics, including RSVPs and post-event feedback
User Support
- Provide timely and helpful responses to user inquiries and feedback
- Address user issues, escalating them when necessary, and ensuring a positive user experience
- Implement and improve user support processes to enhance efficiency
- Gather feedback from participants to improve the overall community experience
- Collaborate with the team to implement feedback-driven enhancements
Content Promotions
- Work closely with the go-to-market team to promote program content and events across various channels
- Leverage social media and other platforms to increase program visibility
Method of Application
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