CWW Tech Africa is an Educational technology company that focuses on empowering Africans with in-demand digital and tech skills. Our range of courses, products and services are tailored towards equipping African youths.
Job Responsibilities
- Respond to inquiries and feedback on all social media platform and information platform.
- Craft high quality and engaging and interactive contents on social media daily.
- Utilize community insights and social media analytics to understand behaviors, preferences, and trends, optimizing strategies for maximum engagement.
- Serve as the primary point of contact for all our members, responding to inquiries and feedback promptly and professionally.
- Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
- Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
- Collaborate with leadership team and other staff members to develop and execute marketing and communications strategies.
- Work with operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.
- Analyze and write reports of social media insights, feedbacks and information.
- Organize and plan outreach, events, get together etc.
- Optimize website content to improve organic search rankings and drive traffic.
- Conduct keyword research and competitor analysis to enhance SEO efforts.
- Use analytics tools (e.g., Google Analytics) to monitor campaign performance and identify areas for improvement.
Required Skills, Experience & Qualifications
- At least 2 years experience in Digital marketing/Social media/Community management
- Must possess B.Sc / HND in any Social Science related or relevant field
- Must have completed NYSC
- Must reside in Lagos
- Excellent verbal and written communication skills.
- Ability to work in a fast paced environment
- Proficiency in digital marketing tools and platforms, such as Google Ads, Facebook Ads Manager, and HubSpot.
- Proficiency in Graphic Design tools (eg., Canva, Adobe, etc)
- Strong knowledge of SEO best practices and tools like SEMrush, Ahrefs.
Method of Application
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