Jeroid Ltd is a leading Nigerian fintech company offering innovative solutions in cryptocurrency trading, gift card redemption, and digital payments. With a user base of over 200,000, we are committed to delivering secure, fast, and reliable services. At Jeroid, we value exceptional customer experiences and are seeking a dedicated Customer Service Representative to join our growing team.
Key Responsibilities:
- Collect, clean, and analyze data from multiple sources to support business decisions.
- Generate reports, dashboards, and visualizations to communicate findings to stakeholders.
- Work with cross-functional teams to identify trends, patterns, and areas for improvement.
- Maintain and update data documentation to ensure accuracy and consistency.
Requirements:
- Bachelor’s degree in Data Science, Statistics, Economics, Computer Science, or a related field.
- Strong knowledge of SQL for data extraction and manipulation.
- Proficient in Excel and familiarity with pivot tables, formulas, and data analysis tools.
- Basic understanding of data visualization tools (e.g., Power BI, Tableau) is a plus.
- Strong analytical thinking, problem-solving skills, and attention to detail.
- Excellent communication skills and ability to present insights clearly.
- Proximity is an added advantage
Method of Application
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