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Data Engineer at SnappyCX

SnappyCXLagos, Nigeria Data and Artificial Intelligence
Full Time
We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.

Role Overview:

  • The primary responsibility of this role is to design, develop, and maintain a robust data pipeline system that seamlessly connects various applications to Firebase.
  • This pipeline will further integrate with Google Analytics and other visualization platforms such as Sheets or Luca, while also leveraging BigQuery for advanced data processing and analytics.

Key Responsibilities:

  • Design and implement scalable and efficient data pipeline architecture to connect diverse applications to Firebase.
  • Develop connectors and APIs to facilitate smooth data flow between different systems and Firebase.
  • Integrate Google Analytics into the data pipeline to gather insights and metrics efficiently.
  • Collaborate with stakeholders to understand data requirements and ensure alignment with business objectives.
  • Utilize BigQuery for data processing, transformation, and analysis to derive actionable insights.
  • Optimize data pipeline performance for speed, reliability, and scalability.
  • Monitor pipeline health, troubleshoot issues, and implement necessary fixes or improvements.
  • Document pipeline processes, configurations, and best practices for knowledge sharing and future reference.

Requirements:

  • Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.
  • Proven experience in designing and building data pipelines and ETL processes.
  • Proficiency in Firebase, Google Analytics, BigQuery, and other relevant data technologies.
  • Strong programming skills in languages such as Python, Java, or Scala.
  • Experience with API development and integration.
  • Solid understanding of database concepts, SQL, and data modeling principles.
  • Ability to work effectively in a collaborative team environment and communicate technical concepts to non-technical stakeholders.
  • Prior experience in cloud platforms like Google Cloud Platform (GCP) or similar is a plus.

You Will Be a Great If:

  • You have a fast machine and a stable internet connection at home.
  • Have prior experience working remotely.
  • Are able to collaborate with other teams autonomously.
  • Have a strong orientation on task completion, results, and strategic goals.
  • You value personal integrity and conscientiousness.
  • Are organized and highly detailed.
  • Are able to work full-time, 40 hours a week.

Method of Application

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