Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients. ...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall productivity
Job Summary
- The Digital Field Officer is responsible for implementing and managing digital initiatives in the field to support organizational goals.
- This role involves overseeing digital projects, coordinating with stakeholders, and ensuring that digital tools and technologies are effectively utilized to improve operational efficiency and impact.
Key Responsibilities
- Identify and recruit potential distributors and merchants in assigned areas
- Assist distributors and merchants in completing know your customer (KYC) requirements
- Guide new partners through the Red101 registration process
- Provide training on the Red101 App features and benefits
- Verify submitted KYC documents for accuracy and completeness
- Follow up on any incomplete or pending KYC submissions
- Encourage consistent usage of the Red101 App for digital transactions
- Troubleshoot and resolve any issues Merchants face while using the app
- Daily visits to onboard new merchants/distributors
- Daily visits to already onboarded merchants/distributors
- Provide weekly progress reports to the Regional Digital Sales Specialist
Requirements
- Minimum of a Bachelor's Degree or Higher National Diploma (HND) in Business Administration, Marketing, Economics, or Computer Science from any reputable institution
- Minimum of 2 years working experience in the FMCG sector
- Strong analytical, problem-solving, communication and interpersonal skills
- Familiarity with distribution networks, retail operations, and trade marketing in the FMCG space
- Goal-oriented mindset with the ability to meet onboarding and transactional targets
- Technical knowledge of payments, technology, Applications and FMCG SFAs is an added advantage
Method of Application
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