Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations. Interswitch, through its “Super Switchâ€Â provides online, real-time transaction switching that enable businesses and individuals have access to their funds across the 24 banks in Nigeria and across a variety of payment channels such as Automated Teller Machines (ATMS), Point of Sale (PoS) terminals, Mobile Phones, Kiosks, Web and Bank Branches.
Job Summary
- The ideal candidate has some prior experience in both Dynamics AX 2012 and Dynamics 365 F&O and looking to work in an innovative and forward- thinking environment.
- This position is ideal for an individual who is looking for career progression and the opportunity to upskill alongside a new challenge.
Job Description
- Provides technical and functional support in the areas of Microsoft CRM 2012 R2 & future versions administration, problem resolution, support, process mapping, development, testing, security & training.
- Work closely with other team members and partners to complete the ongoing Microsoft CRM on-premises 2012 migration to Dynamics 365 modules including Customer Support and Sales & Marketing
- Work closely with other team members and the lead developer to improve CRM/D365 system, helping the business to achieve her objectives.
- Designs and develops Dynamics 365 projects and customizations to meet the requirements specified in the Business - Requirement Document and Functional Requirement Document.
- Participates in design and code reviews and provides input into the design recommendation and ensures that all solutions are aligned to pre-defined architectural specifications.
- Performs unit tests and integrated testing to ensure delivered solutions are of high quality.
- Helps to define FDDs
- Routinely moves code between environments utilizing best practices
- Collaborates business analysts, other programmer, and internal users to identify, analyze, and troubleshoot technical issues related to Integrations and the Microsoft CRM/D365 application.
- Identifies and escalates impediments, issues, and risks affecting system performance to team lead and immediate supervisor.
- Performs coding changes and development according to established coding standards and best practices
- High level of knowledge with TFS
- Experience with X++, SSRS and MS SQL Server while also being proficient with CRM database structure, coding, and development techniques.
- Communicate effectively, both written and verbally, with both technical and non-technical professionals.
Job Responsibilities
- Own the roadmap, lead projects, and all Microsoft CRM/D365 enhancements
- Implement hotfixes in highly customized environment
- Review, customize, install/upgrade ISV solutions
- Manage the security and access to Dynamics systems
- Ability to lead a project (technical execution)
- Follow the organization define SDLC, branching and CI/CD policies
- Solid understanding of A/R module
- Familiarity with IDMF
- Proactive, will take the initiative and run with projects.
Requirements
Formal Education & Certification:
- University Degree in the field of Computer Science or “STEM” major (Science, Technology, Engineering and Math) or related field with 3+ years of related experience.
- Microsoft Dynamics 365 Certifications
- ITIL
Knowledge & Experience:
- Previous experience with Dynamics 365 Modules (Finance and Operation, HR)
- Previous experience with Microsoft CRM 2012 Migration to Dynamics 365
- Microsoft Microsoft CRM / 365 Development – in-depth knowledge preferred
- Performance Analysis and Troubleshooting -- High level of ability and knowledge preferred
- Database Query Languages -- High-level ability and knowledge preferred
- Verbal Communication -- High level of ability preferred
- Written Communication -- High level of ability preferred
Microsoft Tools:
- Visual Studio, 3-4 years of experience
- TFS, 3-4 years of experience
- Development Platform (.NET), 3-4 years of experience
- Microsoft Programming Languages (X++, C++, C#, C), XML 3-4 years of experience
- Microsoft SQL Server, 3-4 years of experience
- Microsoft Power Platform, 3-4 years of experience
- Microsoft Office Suite -- High level of ability and knowledge preferred
- Progressive experience in technical environments, 3-4 years of experience
Method of Application
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