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Job Objective
- To optimize Bitrix24 and Odoo systems, ensuring seamless integration and user support to enhance operational efficiency.
Accountabilities
- Application Management: Administer and maintain Bitrix24, Odoo, and mobile applications to ensure optimal performance, availability, and security.
- User Support: Provide technical support to users for CRM and ERP systems, addressing issues promptly and facilitating effective resolutions
- Training and Documentation: Develop and deliver training programs for users on Bitrix24, Odoo, and mobile app functionalities, along with maintaining comprehensive user documentation.
- Data Management: Oversee data integrity and accuracy within the CRM and ERP systems, including regular data audits and updates.
- Integration Oversight: Manage API integrations between Bitrix24, Odoo, and other third-party applications, ensuring seamless data flow and functionality.
- Change Management: Implement updates and enhancements to the applications as needed, ensuring minimal disruption to users and maintaining comprehensive documentation of changes.
- Collaboration with IT Teams: Work closely with IT and development teams to troubleshoot technical issues, facilitate upgrades, and implement best practices for system security.
Qualifications
- Interested candidates should possess a Bachelor's Degree or HND with 2-4 years experience.
Method of Application
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