Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
Duties & Responsibilities
The E-Channels Transaction Monitoring Officer will:
- Analyze E-Channel transactions and identify suspicious and unusual patterns and behaviors
- Ensure suspicious transactions are flagged for additional reviews, and liens are placed on fraudulent inflows.
- Contact customers to verify the authenticity of transactions using the enterprise’s applications and tools
- Investigate, identify and ensure fraudulent accounts are blocked or restricted from carrying out transactions.
- Monitor customers’ accounts and transactions to determine those with high fraud risks.
- Report suspicious outflows to beneficiary institutions and collaborate with external parties, including financial institutions and law enforcement agencies to salvage funds
- Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.
- Prepare timely reports on fraudulent transactions and collaborate with other teams to ensure compliance with internal policies and regulatory requirements.
Qualifications
- Bachelor's degree in a relevant field (such as accounting, business administration, computer science, IT, information security, economics). Relevant accounting or security certifications such as ACA, CFE, Security+ is an added advantage.
Experience
- 3-5 years experience in transaction monitoring,customer service, fraud investigation or fraud examination with proficiency in using fraud detection software and tools in Banking, Finance, FMCG, Insurance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage.
Competencies
- Strong understanding of payment transaction trends and account statement analysis.
- An excellent team player, target driven, and highly motivated.
- Excellent analytical and problem-solving skills.
- Excellent understanding of transaction routing and processing.
- Strong verbal, speaking and written communication and interpersonal skills.
- Excellent time management skills
- Knowledge of banking or FinTech industry regulations or standards may be necessary.
Method of Application
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