Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
Job Summary
- Our client is seeking an experienced Engineer - Inshop Technical Support to provide customer-facing technical support.
- You'll setup, troubleshoot, and diagnose access devices, ensuring excellent customer experience.
Key Responsibilities
- Technical Support: Provide in-shop technical assistance for access devices.
- Device Setup: Configure and setup devices for customers.
- Troubleshooting: Diagnose and resolve technical issues efficiently.
- Customer Service: Deliver excellent customer experience through strong communication skills.
Requirements
- HND / B.Sc in Electrical, Electronics, Computer Science, Communication, or IT.
- 1 - 2 years of experience in a similar role.
- Knowledge of:, WiFi, WiMAX, LTE, TCP/IP and Networking
- Experience with hardware/software troubleshooting.
- Strong customer service skills.
Method of Application
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