Engineer - Radio Access Performance at MTN Nigeria

MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.

Mission: 

• To measure the network indicators and provide the network division with data and information.
• To evaluate trends in network performance and recommend solutions to optimize network performance.

Description:

• Monitor and evaluate the performance of the multi-vendor radio access network to assure customers’ satisfaction.
• Monitor and ensure degradations on the radio access network are escalated to the respective managed services vendors and partners.
• Ensure resolution of escalated issues within the SLA
• Evaluate the impact of changes and parameter optimization on the radio access network.
• Generate radio access network statistical analysis.
• Provide insights and reports on the radio access network's performance.
• Regularly monitor, track, and report network data inconsistencies and discrepancies.
• Analyze and critic MSOP Weekly Optimization Reports and provide comments on SLA KPIs and performance KPIs in order to foresee needs for coverage and capacity expansion.
• Coordinate customer complaint resolution with the optimization unit and vendor.
• Maintain a detailed knowledge of the behavior and status of all sites in the assigned cluster to aid feedback to management. 

Education:

• A first degree in electrical electronics or computer science
• Fluent in English

Experience:

3–7 years’ experience, which includes

• Minimum of 3 years’ experience in an area of specialization, with technical experience in 2G/3G/4G radio access network with a telecom vendor or wireless telecom operator.
• Experience working in a medium organization. 

Method of Application