MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.
Mission:
- Ensure automation and visibility across the Transmission network domain
- Ensure Transmission Network Quality of Service monitoring, analysis, ensuring Transmission Network performance indices are maintained above agreed targets delivering best in class Customer experience. Drive initiatives and interventions to improve overall Transport Network quality.
Description:
- Measure the network indicators and provide NWG with data/information.
- Evaluate trends in network performance and recommend solutions to optimize network performance.
- Improve network performance through regular network audit and trend/KPI analysis.
- Ensure Regulatory Quality of Service (Qos) Compliance in Transmission Performance domain
- Ensure pre/post checks after network change to ensure minimal disruption to network service performance, availability, and quality.
- Escalate and follow-up till closure all Transmission network domain exceptions and ensure optimal restoration of network performance to agreed KPI target.
- Monitor and ensure degradations on the Transmission Core and Access domain are escalated to the respective stakeholders.
- Ensure resolution of escalated issues within SLA
- Evaluate the impact of changes/parameter optimization on the Transmission Performance domain.
- Generate Transmission Performance statistical analysis.
- Provide insights and reports on the Transmission Core and Access network performance.
- Carry out in-depth network performance investigations with the aim of optimizing the network and ensuring more efficient utilization of network resources.
- Deliberate ecosystem management to achieve business objectives (value creation), brand value & corporate positioning.
Education:
- Bachelor’s degree in a field of Engineering, preferably Electrical/Electronics
- Fluent in English
Experience:
3 - 7 years’ experience in Transmission operation/optimization/performance; with experience working with others
- Experience working in a medium organization.
- Technical experience in telecommunication environment especially in a multi-vendor environment
- IT Technical Certification is an advantage.
- Proficiency in Excel, BI and PowerPoint usage
Method of Application
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