We leverage the power of tech to drive financial inclusion - one mobile device at a time.
We believe that access to the right financial tools can change the lives of the customers we serve. This is why we have made it our mission to build those tools and put them in the hands of everyone. We take a human-centred, community-led approach to banking and payments, and bring financial services to the door steps of those who need them the most.
Job Description
- Technical Leadership: Led a team of talented engineers responsible for developing, maintaining, and enhancing internal tools used across the LOB.
- Strategic Vision: Collaborate with senior leadership and LOB stakeholders to define and execute the strategic roadmap for internal tools, aligning it with business objectives.
- Tool Development: Oversee the design, development, and maintenance of efficient and user-friendly internal tools that optimize business processes and support decision-making.
- Cross-functional Collaboration: Work closely with various teams across the LOB, including operations and customer support, to understand their tooling needs and deliver effective solutions.
- Process Improvement: Identify opportunities to streamline internal workflows and processes using technology, proposing innovative tooling solutions that enhance operational efficiency.
- Team Development: Attract, recruit, mentor, and retain top engineering talent within the Internal Tools team, fostering a culture of learning and continuous improvement.
- User Experience: Ensure that internal tools are designed with a focus on user experience, promoting usability and reducing friction for end-users.
- Data-Driven Decision-Making: Utilize data analytics and user feedback to make informed decisions about tool enhancements and improvements.
- Security and Compliance: Ensure that internal tools adhere to relevant security and compliance standards, protecting sensitive data and information.
Experience and Requirements
- Strong technical background with 7+ years
- Proven track record of leadership in engineering roles with a focus on internal tools and process optimization within the fintech/banking sector.
- Strong technical experience using Java, Spring Boot, Spring Cloud, SQL (Stored procedures, JPQL/Criteria API)
- Solid knowledge of security (Access Controls, roles, Permissions)
- Strong understanding of the LOB's operations, processes, and tooling requirements.
- Exceptional communication and leadership skills, with the ability to inspire and guide technical teams.
- Proficiency in agile methodologies and modern software development practices.
- Innovative thinker who can challenge conventional norms and drive efficiency through tooling solutions.
Method of Application
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