Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
Job Summary
- To manage, maintain, and optimize the organization’s ERP systems, including Sage Software and other platforms, ensuring they support business operations and decision-making effectively.
- The ERP Systems Specialist will play a key role in ERP implementation, data management, process improvement, IT support and end-user support.
Responsibilities
ERP Activities:
- Implement and maintain Sage ERP systems (e.g., Sage 300, Sage X3) and other ERP platforms as required.
- Ensure seamless integration of ERP systems with third-party applications and organizational processes.
- Monitor and troubleshoot ERP system performance to ensure optimal functionality.
- Regularly update and customize ERP solutions to align with business needs and industry standards.
- Provide first-level support for ERP-related issues, troubleshooting and resolving user challenges.
- Train employees on ERP functionalities and new features to enhance proficiency.
- Maintain the integrity and security of ERP data while ensuring compliance with regulations.
- Create and manage customized reports and dashboards to provide actionable business insights.
- Lead ERP implementation and upgrade projects, ensuring timely and within-budget delivery.
- Document processes and best practices for ERP utilization and updates.
- Work closely with department heads to analyze business requirements and provide tailored ERP solutions.
- Stay updated on new ERP technologies and recommend system improvements.
IT Support:
- Set up, configure, and troubleshoot company laptops and servers.
- Manage email creation and user access, including troubleshooting email-related issues.
- Purchase and set up IT equipment, including laptops and peripherals.
- Provide IT support for minor hardware and software issues.
- Monitor server performance and handle basic server-related troubleshooting.
Education & Experience
- Bachelor’s Degree in Information Technology, Computer Science, or related fields.
- 3-5 years of experience in ERP system management, with a strong focus on Sage Software.
- Familiarity with other ERP platforms such as Microsoft Dynamics, SAP, or Oracle.
- Experience with MS SQL, databases, and API integrations.
- Proven track record in ERP implementations and customizations.
- Proficiency in IT hardware and software troubleshooting.
- Project management qualification will be an added advantage.
Method of Application
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