Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses with human capital solutions that can help improve oral performance while reducing employment practice risk. We can assist organization no matter how large or small to establish , outsource and trouble shoot any human resources functions/ challenges . Our believe is that people are the greatest asset in the organization regardless of the business size, industry and market share. We provide the best professionals backed with solid years of experience and knowledge, and their job is to integrate solutions for your business needs.
Our client is a facilities-based telecommunications services provider that has invested heavily in “next generation” networking technologies to build a multi-service network platform. Due to expansion, they need a FIELD SUPPORT ENGINEER.
Location: Lagos
Job Responsibilities:
- Responsible for ensuring uptime at assigned POPs and also managing and ensuring that proactive testing, fault diagnostics, and resolution are carried out.
- Monitor network performance locally as well as over the air interface
- Provide specialist technical support to all other departments in the organization regarding network and radio-related problems
- Coordinate and perform maintenance of cell sites strictly managed by the company, and liaise with vendors on the maintenance of cell sites not directly managed by the company.
- Responsible for the configuration and bench testing of new products and giving ATP (Authority To Proceed) concerning those products
- Technical point of contact between the company and vendors regarding radio and microwave equipment-related RMA issues.
Job Requirements:
- Bachelor’s Degree 2nd Class Honors (Upper division) in the Engineering discipline or any other Computer related field.
- Telecom experience will be an added advantage.
- Ability to maintain effective working relationships with management, other employees and vendors.
- Ability to solve practical problems and deal with a variety of variables.
- Ability to interpret a variety of complex instructions furnished in written, oral, diagram or schedule form.
- Demonstrated experience with business productivity applications.
- Demonstrated experience with data and telecommunications equipment.
- Able to work on-time driven deadlines in a high-pressure environment.
- This position requires the maintenance of CISCO products and strong knowledge of TCP/IP, network monitoring, trending tools.
- Experience with WAN/LAN technologies and protocols, OSPF, RIP, BGP, HSRP, VPN, Switching, Trunking. VLAN, NAT, PAT, ACL, SNMP, T1, T3, DSL, ISDN, dial backups, leased lines and structured cabling.
Method of Application
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