Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly, and save more.
About the role
We are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.
Key responsibilities:
- Identifying and investigating cases of fraud across our various channels
- Implementing measures to mitigate fraud risks and prevent fraudulent activities
- Monitoring all electronic transactions to detect suspicious patterns
- Handling escalations and providing timely resolutions to fraud-related issues
- Collaborating with internal stakeholders to identify trends and implement control measures
- Providing investigative findings on reported fraud cases to customers
Requirements
- Bachelor's degree in a relevant field
- Minimum of 2 years of experience in fraud analysis or a similar role
- Strong analytical and problem-solving skills
- Knowledge of fraud prevention techniques and technologies
- Proficiency in using fraud detection tools and software
- Excellent attention to detail and ability to work with large volumes of data
- Good communication skills and ability to collaborate effectively with cross-functional teams
- Ability to work in a fast-paced environment and handle multiple priorities
Method of Application
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