At Data2Bots, we build secure and scalable data solutions in the cloud, helping businesses make informed decisions off their data. Our solutions are driven towards identifying organizational data challenges, designing strategies to address them while keeping your business’s needs top of mind without disrupting your business activities. Our consultants have a broad knowledge in building data pipelines, deploying data infrastructure and developing solutions for businesses across industries. With hands-on experience in problem-solving, our experts can help your business grow by reviewing your existing data infrastructure and providing advice for improvement.
Responsibilities:
- IT administration of several collaborative tools (Atlassian, 1Password, Google Workspace, etc.)
- Manage inventory of IT software, including tracking usability, obsolescence
- Assist in the documentation and organization of IT procedures, user manuals, and knowledge base articles
- Support IT team in data backup and recovery procedures to ensure data integrity and availability.
- Collaborate with IT staff to perform routine system maintenance tasks, such as software updates, patch installations, and system monitoring.
- Manage software inventory audits to ensure compliance and security of IT assets.
- Help organize and schedule IT-related meetings, training sessions, and events.
- Assist in user account management, including creating, modifying, and disabling user accounts as needed.
- Assist with IT-related procurement processes, including obtaining quotes, and making purchases.
- Collaborate with IT team members to maintain a clean and organized IT workspace.
Requirements and Skills:
- A bachelor's degree in computer science, information technology, or similar.
- 0-1 year of experience as an IT administrator.
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of IT software, and networks.
- Ability to determine IT needs and train end-users.
- Proficiency in IT helpdesk and resolving software, such as Jira, Confluence, Fresh teams etc.
- Advanced knowledge of database maintenance and system security.
- Ability to Learn and apply best practices in information security and data protection.
- Exceptional interpersonal and communication skills.
Method of Application
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