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Head, ICT (Process and Communications Technology Lead) at PricewaterhouseCoopers (PwC)

PricewaterhouseCoopers (PwC)Lagos, Nigeria Networking and Tech Support
Full Time
PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries with more than 184,000 people who are committed to delivering quality in assurance, tax and advisory services. Find out more by visiting us at www.pwc.com. In Africa we're the largest provider of professional services with close to 450 partners and over 8,500 people in 32 countries. This means that we’re able to provide our clients with seamless and consistent service, wherever they're located on the continent. Our in-depth knowledge and understanding of African operating environments enables us to put ourselves in our clients' shoes to offer tailored Tax, Assurance and Advisory solutions for every business challenge. Realising the appeal of the continent as an investment destination, our dedicated Africa Desk provides assistance to organisations looking to expand their presence in Africa. We’re one of the leading professional services firms in Nigeria with offices in Lagos, Abuja and Port Harcourt, over 700 staff and 22 resident partners. We are committed to serving as a force for integrity, good sense and wise solutions to the problems facing businesses and the capital markets. We are guided by one promise - to do what is right, be it with our people, clients, community, or environment. Our clients range from the biggest, most complex global establishments to smaller, newer businesses both privately owned and those in the public domain. Our Audit & Assurance, Consulting, Deals, and Tax services meet the needs and requirements of each client, irrespective of size or location.

Job Summary

  • The Head of ICT is responsible for strategic leadership and oversight of all technological functions across the organization, including infrastructure, cybersecurity, ERP, data governance, digital transformation, and business intelligence. The role ensures operational efficiency, security, and alignment of technology with the organization’s strategic goals.

Key Responsibilities

  • Develop and execute a comprehensive ICT strategy aligned with corporate goals and evolving business needs.
  • Design and implement enterprise-wide performance management frameworks, KPIs, and reporting systems.
  • Collaborate with operational leaders to define information architecture, data governance standards, and business intelligence systems.
  • Oversee cybersecurity, ERP systems, cloud environments, vendor management, and IT budgeting.
  • Implement MIS, dashboards, and analytics frameworks to support data?driven decision?
  • Drive digitalisation of business processes to enhance quality, cost-efficiency, and customer experience.
  • Lead ICT-related projects from planning to deployment, ensuring alignment with business needs, timelines, and budgets.

Role Requirements

  • Bachelor’s degree in Computer Science or related discipline.
  • Minimum of 5 years relevant work experience in a similar role, preferably within a technology-driven, process-oriented, or engineering-focused organisation.
  • Professional certifications such as ITIL, CCNP, CISA, CISSP, or PMP are an advantage.
  • Strong leadership, strategic thinking, and stakeholder engagement capabilities.
  • Proven expertise in ICT infrastructure, cybersecurity, ERP systems, data analytics, and digital transformation.

Method of Application

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