Head, IT Transformation at InterSwitch

Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations. Interswitch, through its “Super Switchâ€Â provides online, real-time transaction switching that enable businesses and individuals have access to their funds across the 24 banks in Nigeria and across a variety of payment channels such as Automated Teller Machines (ATMS), Point of Sale (PoS) terminals, Mobile Phones, Kiosks, Web and Bank Branches.

About the job

• The Head, IT Transformation is responsible for technology strategic planning and execution of new processes and technology throughout its lifecycle to enhance the business, including gathering and prioritizing end user and business requirements, defining the vision, and working closely with the technical teams and all the business divisions. He/she also ensures that the Technology strategy supports the company’s overall strategy and goals. As a business analyst manager, the Head of IT Transformation specialises in performing research and analysis to devise strategies for optimal business operations and services, ensuring efficiency and increased productivity

Responsibilities

Strategy & Planning

• Maximize and demonstrate the benefits and value of technology in the furtherance of our corporate business goals
• Lead the planning and development of the company-wide IT strategy and roadmap
• Lead the development of the company-wide IT budget and clearly document the ROI of proposed initiatives and strategies
• Lead the development of feasibility studies, cost/benefit analyses, business case development and risk assessments for various technology projects.
• Reviews existing business processes and establishes metrics to improve business processes, as well as support of all architectural disciplines under their direction.
• Defines, explains, and advocates technology strategy.
• Convey our technology vision to the rest of the company in order to help them take advantage of existing and evolving innovations
• Act as our eyes and ears in the business to ensure our capability and direction are being conveyed and understood as intended
• Lead the migration of the technology innovation portfolio from projects to services [or products] and assist the CIO in establishing stable cross-functional agile teams for each of our services

Operational Management

• Engage with divisional CEOs and key IT stakeholders to identify changing business priorities and requirements, and introduce new processes and technology to enhance our technology service offerings
• Ensure that business needs get formalized, tracked, and resolved.
• Collaborate with project sponsors to determine project scope and vision.
• Clearly identify project stakeholders and establish user classes, along with their corresponding characteristics.
• Crafting effective communication strategies for both IT and the business.
• Develop the core positioning and messaging for our technology services
• Develop models for c-level strategy and decision-making, leveraging custom business analytics, technology business management (TBM, financial data and competitive research.
• Assists IT leaders in developing technology plans.
• Provides strategic consultation to divisional CEOs and IT leaders.
• Advises on options, risks, costs versus benefits, system impacts, and technology priorities.
• Works with business leaders to understand business requirements and help them understand how technology tradeoffs influence strategy.
• Plan and develop budgets and verify that everyone within the company follows them.
• Defines the skills, competencies in the skills, and talents for business analysts and business architects, and works with human resources to acquire staff.
• Responsible for the overall training and development of business analysts and business architects within technology

Position Requirements

Formal Education & Certification

• University degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.
• Project management training and certifications.
• Experience and certifications in Agile and other related project disciplines.
• Experience and certifications in Business Analysis

Knowledge & Experience

• Technology Consulting Experience Preferred.
• Broad experience in managing high-risk, high-visibility projects.
• Demonstrated knowledge of the organization’s core business process and operations
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products
• Leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.
• Knowledge of all components of holistic business architecture, business re-engineering principles and processes, and basic knowledge of financial models and budgeting.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
• Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required

Method of Application