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Head of Design at Safeguard Global

Safeguard GlobalNigeria Networking and Tech Support
Full Time
Safeguard Global builds adaptive solutions for organizations seeking to thrive in the global economy. Through a combination of workforce management data, technologies, services and market expertise, Safeguard Global enables success through smarter, more efficient global employee management, recruitment, payroll, onboarding, expense management and more.

How you will make a difference:

  • Lead design initiatives, utilizing expertise in design disciplines such as design thinking, service design, LeanUX, user experience design, and interface design.
  • Adopt a player-coach mindset, balancing deep immersion in design disciplines with strategic alignment around business, product, platform, and customer needs.
  • Conduct research and translate insights into tangible, holistic, and human-centered frameworks (e.g., customer journeys, ecosystem maps).
  • Facilitate co-design activities (e.g., workshops).
  • Anchor the design process in user needs as well as business value and feasibility.
  • Manage stakeholders and take them on the design journey.
  • Navigate complex systems of touchpoints and champion a problem-first approach.
  • Help identify pain points, opportunities, and future paths for our business and customers.
  • Promote design practices within the business and inspire team members on the power of design and the utilization of methods and tools.
  • Lead the Design Guild with dual reporting to the Chief Technology Officer and Chief Product Officer, and develop the craft within Safeguard Global.

What will make you stand out:

  • Strong background in platform-led growth companies with a demonstrated ability to guide the application and value of design systems to designers, engineers, and product managers.
  • Proficient in advanced and emerging technologies, well-versed in design patterns and trends.
  • Proven capacity as a pioneer, tackling significant challenges through experimentation, practical empathy, and data-driven analysis.
  • Expertise in strategic thinking, leadership, innovation, creativity, resourcefulness, platform expertise, analytics, design patterns, experimentation, team building, and design systems.

Requirements:

  • 10 years of relevant experience in design leadership.
  • Experience in leading design initiatives from end-to-end in a fast-paced environment with frequent changes.
  • Strong history of adapting to change and thriving in highly ambiguous situations.
  • Ability to balance process, technology, and creativity to meet complex problems.
  • Excellent communicator at all levels, appreciating the needs of high-performing cross- functional agile teams.

Additional Details:

  • This is a Director-level role.
  • Open to candidates globally.

Method of Application

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