Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts throughout the West Africa sub-region from its headquarters in Abuja, Nigeria. The company has a hard-earned reputation for excellent business practices and delivery, built over 95 years of global experience in the corporate world, security, intelligence and financial industries. The groups activities encompass Guard Services, loan and PDO Recovery, Patrol system, and tracking systems.
Key Responsibilities
- Diagnose and troubleshoot system and network issues.
- Provide timely helpdesk support to staff across departments.
- Maintain and support hardware, software, and network systems.
- Perform routine maintenance to ensure optimal performance of IT infrastructure.
- Configure and manage network devices and user systems.
- Document technical processes, updates, and system configurations.
- Ensure security and data protection protocols are followed.
Required Skills & Competencies
- Strong knowledge of system troubleshooting.
- Good helpdesk and customer support skills.
- Hands-on experience in network support and basic configurations.
- Ability to work independently and resolve issues promptly.
- Strong communication and problem-solving skills.
Method of Application
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