CREM is a service provider in the areas of Research & Development, Learning & Development, Consulting, Entrepreneurship Solutions, and Outsourcing Services across Nigeria and Africa. We equip Organization’s Human Resources with skills, competencies and performance improving capacities. CREM is driven by People, Process, Technology and Service to enhance customer satisfaction.
Responsibilities
- Provide timely and effective technical support to employees via phone, email, and inperson.
- Set up and configure new employee workstations, laptops, and mobile devices.
- Troubleshoot and resolve hardware, software, and network issues.
- Manage and maintain our Cloud environment, ensuring optimal performance and security.
- Assist with the deployment and management of software applications and updates.
- Monitor and maintain network security, ensuring the integrity and confidentiality of company data.
- Manage user accounts, permissions, and access rights in accordance with company policies.
- Develop, implement, and enforce acceptable use policies for IT resources.
- Conduct user training and develop documentation to help employees effectively use technology.
- Stay up-to-date with emerging technologies and industry best practices, recommending improvements as needed.
- Assist with the procurement and inventory management of IT hardware and software.
Qualifications
- Bachelor’s degree in Computer science, Information Technology, or a related field.
- 3+ years of experience in an IT support role, preferably in a corporate environment.
- Experience with Oracle Netsuite ERP including administration, security, and troubleshooting.
- Experience with network technologies, including TCP/IP, DHCP, DNS, and VPN.
- Familiarity with Active Directory, Office 365, and cloud-based technologies.
- Relevant certifications (e.g., CompTIA A+, Network+) are a plus
Method of Application
Signup to view application details.
Signup Now
