StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competencies to proffer the needed solutions. Our Brand Driver At StreSERT, we believe that living by a set of core values help define the true measure of a company; they guide the way we treat each other and how we make business decisions, regardless of time, situation or person. They are the very essence of our company culture; the soul of our company. Ours is about building an organisation that has purpose, focus and alignment, which lives its values every day and creates an environment that allows employees to grow and to produce superior results. Our Vision: To be the preferred Human Resources and Integrated Enterprise Solutions provider. Our Mission: We lead in the provision of quality, flexible and result-oriented support solutions that will impact our clients’ businesses profitably.
Responsibilities:
- The day-to-day management of the ICT department, as well as support and move forward the implementation of the organization’s ERP system.
- Ensure maximum up time and effective connectivity on all data and communication infrastructure in the organization
- Design, deploy and troubleshoot Microsoft SharePoint software tools and resources for digitization of business operations
- Ensure financial controls and processes for ICT are established which can be independently audited.
- Manage information technology and computer systems (Network infrastructure)
- Plan, organize, control and evaluate IT and electronic data operations
- Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Identify problematic areas and implement strategic solutions in time
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Lead IT projects, including the design and deployment of new IT systems and services
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Help define IT infrastructure strategy, architecture, and processes
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
- Assess vendors and develop test strategies for new hardware and software
- Troubleshoot hardware and software issues related to internal IT
- Run regular checks on network and data security
- Identify and act on opportunities to improve and update software and systems
- Develop and implement IT policy and best practice guides for the organization
- Design training programs and workshops for team members and staff
- Run and share regular operation system reports with senior staff
- Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations, and outages
Requirements:
- Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience
- 10 years’ practical experience in a manufacturing/FMCG organization with similar business and operational ICT functions
- Be educated to degree level with a relevant professional qualification.
- Project management skills and experience in transitioning business processes from stand-alone semi-computerized systems to fully networked computerized systems are essential.
- Proficiency in the use of Microsoft SharePoint software tools and is able to teach the same to peers and subordinates
- Proficiency in Microsoft SharePoint Business solutions (Power Apps, Teams, Microsoft Outlook etc)
- Good and independent knowledge of IT security systems (Servers, Antivirus deployment, VPN networking)
- Ability to manage communication systems and associated infrastructure (Internet Service Providers, Audio visual systems and conferencing, zoom integration, Intercom systems)
- Ability to prioritize and delegate associated task
- Ability to influence and lead a team in order to understand and execute management objective
- Proven working experience as an IT Manager or relevant experience
- Expertise in data center management and data governance
- Experience leading and managing IT projects and rolling out IT infrastructures across various technologies
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
- Strong critical thinking and decision-making skills
- Excellent project management skills and strong ability to prioritize
- Firm grasp on IT infrastructure and operations best practices
Method of Application
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