The International Red Cross and Red Crescent Movement is the largest humanitarian network in the world. Its mission is to alleviate human suffering, protect life and health, and uphold human dignity especially during armed conflicts and other emergencies. It is present in every country and supported by millions of volunteers. The International Red Cross and Red Crescent Movement is dedicated to preventing and alleviating human suffering in warfare and in emergencies such as epidemics, floods and earthquakes. It is not a single organization. It is composed of the International Committee of the Red Cross (ICRC), the International Federation of Red Cross and Red Crescent Societies and the 189 individual National Societies. Each has its own legal identity and role, but they are all united by seven Fundamental Principles. These principles are humanity, impartiality, neutrality, independence, voluntary service, unity and universality. Each component of the Movement is committed to respect and uphold them. The ICRC’s exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. It directs and coordinates the Movement’s international relief activities during armed conflicts. Established in 1863, it is at the origin of the Movement. The Federation inspires, facilitates and promotes all humanitarian activities carried out by its member National Societies on behalf of the most vulnerable people. It directs and coordinates its members’ actions to assist the victims of natural and technological disasters, refugees and those affected by health emergencies. It was founded in 1919.
THE PURPOSE
Under the supervision of the ICT Manager, the ICT Specialist 2 manages and organizes all ICT systems and services in the location where s/he is posted. S/he assists the ICT Manager in designing data driven solutions but will also handle various administrative tasks to support the ICT team, displaying a strong with strong analytical skills and proficiency in data analysis tools and software.
YOUR ROLE
- Maintains contacts with suppliers/providers and follows ICRC logistics and ICT procedures
- Ensures ICT inventory is updated regularly and maintains adequate stocks levels.
- Ensures that global/country-level policies and procedures are implemented and followed.
- Level 1 user support, including workplace and digital workplace.
- ICT Briefings
- Build reports on helpdesk activity.
- Data Analysis & Reporting: Collect, clean, and analyze data from multiple sources to create detailed reports and visualizations that support business decisions.
- Dashboard Development: Design, develop, and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, Looker, or other data visualization tools.
- Requirements Gathering: Collaborate with business stakeholders to understand their needs and translate them into functional BI solutions.
- Data Modeling: Develop and maintain data models that support business reporting and analytics.
- Performance Monitoring: Ensure data accuracy, quality, and consistency in reports and dashboards, and troubleshoot data discrepancies or issues as they arise.
- Continuous Improvement: Identify and recommend improvements to existing processes and BI practices to enhance efficiency and effectiveness.
- Training & Documentation: Provide training to end-users on BI tools and document processes, data definitions, and report/dashboards usage for self-service analytics.
- Collaboration with IT & Data Teams: Work closely with IT, data engineering, and data science teams to enhance data infrastructure and integrate new data sources.
YOUR PROFILE: EDUCATION & EXPERIENCE
- Educational Background: bachelor’s degree in computer science, Data Science, Information Technology,
- Certifications: BI-related certifications (e.g., Microsoft Certified: Data Analyst Associate, Tableau Desktop Specialist, etc.) are a plus.
- Experience: 3+ years of experience in IT field, BI and data analysis, or a related field.
WHAT WE OFFER
- Rewarding work in a humanitarian and multicultural environment.
- Competitive employment package with medical insurance and ICRC pension plan.
- In-house training opportunities for personal development.
- A full-time, open-ended contract.
- The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.
Method of Application
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