Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation. Our actions are guided by medical ethics and the principles of neutrality and impartiality. A worldwide movement MSF was founded in Paris, France in 1971. Its principles are described in the organisation's founding charter. It is a non-profit, self-governed organisation. Today, MSF is a worldwide movement of 24 associations, bound together as MSF International, based in Switzerland. Thousands of health professionals, logistical and administrative staff - most of whom are hired locally - work on programmes in some 70 countries worldwide. Humanitarian action MSF's work is based on humanitarian principles. We are committed to bringing quality medical care to people caught in crisis, regardless of race, religion or political affiliation. MSF operates independently. We conduct our own evaluations on the ground to determine people’s needs. More than 90 per cent of our overall funding comes from millions of private sources, not governments. MSF is neutral. We do not take sides in armed conflicts, we provide care on the basis of need, and we push for independent access to victims of conflict as required under international humanitarian law. Bearing witness and speaking out MSF medical teams often witness violence and neglect in the course of their work, largely in regions that receive scant international attention. At times, MSF may speak out publicly in an effort to bring a forgotten crisis to public attention, to alert the public to abuses occurring beyond the headlines, to criticise the inadequacies of the aid system, or to challenge the diversion of humanitarian aid for political interests. Quality medical care MSF rejects the idea that poor people deserve third-rate medical care and strives to provide high-quality care to patients. In 1999, when MSF was awarded the Nobel Peace Prize, the organisation announced the money would go towards raising awareness of and fighting against neglected diseases. Through the Access Campaign, and in partnership with the Drugs for Neglected Diseases initiative, this work has helped lower the price of HIV/AIDS treatment and stimulated research and development for medicines to treat malaria and neglected diseases like sleeping sickness and kala azar.
Main Purpose
Executing the maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and ser-vices, as well as ensuring onsite technical support and training of users under his/her responsibility in accordance with MSF standards, policies, protocols and procedures, in order to guarantee the efficient use of all IT and Telecom services and infrastructure.
Job Description
- First Go-point person on IT related issues for the project (s).
- Provide technical support to MSF digital tools in the projects (OneDrive, Bauchi Kompas; SharePoint).
- Troubleshoot and manage IT related tasks in the project such as hardware ( laptops, Telecoms, server, routers) and software such as MS Office and related software for MSF.
- Provide briefing/training to Bauchi staff members on how to use digital tools including use of Bauchi Kompas/ SharePoint site.
- Monitor and provide regular report to LTL/LogCo on the Telecom infrastructure for Bauchi including internet connectivity speed, access points and other related ICT tools.
- Permission management for Bauchi users through adding, updating and archiving of users as per the MSF IT standard, policies, protocols and procedures.
- Responsible for managing an improvingthe data security for Bauchi users’ data (firewall, permission management,
- backups)
- Escalate technical issues for support to the Information Systems (IS) Specialist and/or HQ Technical Referent.
- Recording, tracking, and updating of all IT equipment and assets in the TMS in the GH/Office and project sites
- Perform regular follow-up and preventive maintenance of all IT equipment
- Configure and maintain laptops for users, ensuring proper setup, functionality, and timely troubleshooting to support daily operations.
- Provide the proper functioning of all project printers by performing regular maintenance and timely repair, including the replacement of spare parts when necessary.
- Maintain stable and efficient Wi-Fi connectivity by routinely checking, servicing, and resolving issues related to all Access Points at the office, guesthouse, and project locations..
Requirements
Education
- Degree or Certification in Computer Science or ICT.
Experience
- Preferably 1-2 years of proven experience in IT or technical functions
Languages
- English and Hausa language are essential.
Knowledge
- Expertise in latestversion of Microsoft Operating System and business applications (Office365)
- Good knowledge of computer hardware and maintenance processes, network theory and theirrespective protocols, mainemail systems, IT security bestpractices and IT service management tools (ITSM)
- Understanding in Server Management (latest version of Microsoft Operating System, Active directory) and virtualization (Hyper-V)
- Understanding of radio telecommunicationconcepts (HF, VHF, GSM, Satellite)
- Teaching and supporting skills
Competencies
- Results and Quality Orientation
- Teamwork and Cooperation
- Behavioural Flexibility
- Commitment to MSF Principles
- Stress Management
Notices :
No monetary transactions, neither demands of favours in kind, nor other types of favouritism will be tolerated in the recruitment process.MSF reserves the rightto refuse hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.
Method of Application
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