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ICT Support Officer at Amazon Energy Limited

Amazon Energy LimitedLagos, Nigeria Networking and Tech Support
Full Time

We are a leader in the provision of innovative Integrated Energy Services, primarily to the Power and Oil & Gas sectors.

We also have strategic interests in downstream trading and shipping.

JOB OBJECTIVE(S)

  • The role is responsible for managing databases, installing and configuring networks, providing user support to optimize operational efficiency, resolving technical issues/glitches, and managing the information security network.

DUTIES & RESPONSIBILITIES

  • Installation and maintenance of computer software applications, server and workstations.
  • Perform user support tasks, troubleshooting, designing, installation, upgrading and configuration of operating systems and network devices.
  • General co-ordination of all computer systems and accessories such as printers, scanners in operations.            
  • Performing diagnostic tests, keeping track of technological advancements and trends in IT support.
  • Ensuring optimal use of company’s hardware and software technologies, thereby, enhancing system performance.
  • Providing advisory on IT equipment usage.
  • Monitoring access logs and building security procedures.
  • Setting up antivirus programs at workstations, developing policies for email security, and performing periodic data audits and backups to prevent information loss and unauthorized access.

Education

  • 3-5 years’ cognate experience in ICT Operations.
  • Bachelor's Degree in ICT, Computer Science, Computer Engineering, Information Systems or any other relevant field.
  • Professional Certifications relating to the position, such as, Certification in A+, Server administration or CCNA is of advantage.
  • Preferably male.
  • Resident in Lekki, Yaba (will be an added advantage).

Experience       

  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Experience in Oil/Gas/Power Industry will be an added advantage.

Method of Application

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