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Information, Communication Technology (ICT) Officer at Hope and Rural Aid Foundation (HARAF)

Hope and Rural Aid Foundation (HARAF)Adamawa, Nigeria Networking and Tech Support
Full Time

Hope and rural aid foundation is a local non-governmental organization that works nationwide with a major focus in Northeast Nigeria to promote health, education, food security, and livelihood; supporting the needs of internally displaced persons, and serving the vulnerable. We have a workforce of about 25 and a growing community of more than 75 volunteers cut across our different working sectors within the Northeastern states of Nigeria. With our head office situated in Adamawa state, we have branches in Borno and Yobe states. Our field offices are located in strategic hard-to-reach areas; Mungono Local government area of Borno state and Michika LGA of Adamawa state.

Job Description

IT, Data and Software management

  • Maintain and manage the organization’s IT infrastructure, including servers, networks, websites and other hardwares.
  • Implement upgrades and improvements to enhance efficiency and security.
  • Configure and maintain network equipment such as routers, switches, and firewalls.
  • Monitor network traffic and security to prevent unauthorized access and ensure data integrity.
  • Install, configure, and update software applications used within the organization.
  • Provide technical support and assistance to users encountering software-related issues.
  • Implement and maintain security measures to protect the organization’s IT infrastructure and data.
  • Conduct training sessions to educate users on IT systems and tools.
  • Collate and store all organization data, information and reports from all projects on clouds for reference.

Social Media Management

  • Develop and execute social media strategies to achieve organizational goals and objectives.
  • Manage all social media platforms, including but not limited to Facebook, Twitter, Instagram, LinkedIn, and TikTok.
  • Create and curate engaging content, including text, images, and videos, tailored to each platform and audience.
  • Monitor social media channels for mentions, comments, and messages, and respond in a timely and professional manner.
  • Stay updated on industry trends, best practices, and emerging technologies in social media marketing.

Graphic Designs

  • Conceptualize and design visual assets, including but not limited to logos, brochures, social media graphics, website layouts, and presentations.
  • Collaborate with M&E team to come up with monthly info graphics situation report across all projects under implementation.
  • Develop and maintain brand consistency across all design elements and communication channels.
  • Stay updated on design trends, techniques, and software tools to continuously improve skills and capabilities.
  • Manage multiple design projects simultaneously, from concept to completion, while meeting deadlines and quality standards.
  • Working closely with sector heads to come up with unique and creative ideas to mark all internationally recognized Humanitarian & Development Days.

Qualifications and Experience

  • Bachelor’s degree in computer science, Information Technology, or related field.
  • Proven experience working in IT support or network administration roles.
  • Strong knowledge of networking protocols, systems administration, and security principles.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Proven experience in social media management, preferably in a corporate or agency setting.
  • Strong understanding of social media platforms, algorithms, and advertising tools.
  • Excellent written and verbal communication skills.
  • Creative thinker with a keen eye for visual aesthetics and storytelling.
  • Proven experience as a graphic designer, with a strong portfolio demonstrating a range of design projects.
  • Proficiency in graphic design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Strong understanding of design principles, typography, and layout techniques.
  • Creative thinker with the ability to translate concepts into visually compelling designs.
  • Excellent communication and collaboration skills.

Method of Application

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