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Information Technology (IT) Specialist at Management Sciences For Health - MSH

Management Sciences For Health - MSHLagos, Nigeria Networking and Tech Support
Full Time
MSH, a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policymakers, health professionals, and health care consumers to improve the quality, availability and affordability of health services. Working with governments, donors, nongovernmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.

About the role:

The IT Specialist position is required to provide IT support to the NPSCMP in the monitoring and QA checks on the NHLMIS platform and mSupply deliverables.  They will work very closely with the NHLMIS Task Team and support the team with the IT-related components of their oversight function. The role will ensure proper LMIS data management software operations so that end users can accomplish business tasks.

General Responsibilities

  • Record, track, and document the functionalities of the NHLMIS platform.
  • Record all user licenses available on the NHLMIS platform and document all pertinent end-user identification information, including name, department, and contact information.
  • Record, track, and document the functional status of all mSupply software installations funded by the Global Fund in Nigeria.
  • Record, track, and document linkages between the mSupply and NHLMIS across all installations.  
  • Send a monthly Status report on the NHLMIS platform and mSupply software to the supervisor.
  • Carry out additional tasks as may be assigned by the supervisor.

QUALIFICATIONS

Education

  • University Degree in Information Technology or Computer Science.

Experience

  • A minimum of four (4) years relevant IT experience
  • Knowledge of computers and relevant warehouse management software applications
  • Versatility with functionalities on the NHLMIS platform and mSupply wms.
  • Knowledge of customer service principles and practices
  • Hands-on experience reviewing data on the NHLMIS platform
  • Logical and flexible approach to solving problems, especially when working under pressure

Knowledge and Skills

  • Verbal and written language skills in English required.

Competencies

  • Exceptional interpersonal skills
  • Must possess a user-first mentality
  • Experience with Enterprise and Google Apps
  • Exceptional motivation to learn on the job
  • Extensive Windows, Mac and iOS or Android experience
  • Experience with Python, Dart or GO a plus
  • Familiarity with computer networking, software interoperability a plus
  • Familiarity with Symatec Altiris a plus

Method of Application

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