ABUCOOP Microfinance Bank Limited is a reputable Microfinance Bank situated in Abuja F.C.T which secured its final license from the Central Bank of Nigeria in the year 2009 as Microfinance Bank and commenced operations in April, 2010. We have built our resounding success on excellent service delivery in a uniquely customer-friendly environment through professional and dedicated staff, leveraging on world-class technology. Our continuous investment in information technology and our people sets us apart from others. In the last few years, we have attracted patronage from the Small & Medium Scale sub-sector of the economy, carved a niche as a supportive Bank for Retail businesses and empowered Micro businesses through distinctive services.
Responsibilities
- User Support
- Create employee details and login access for all staff in the banking application and Mail Server
- Train Staffs on Banking Software and Computer Applications
- Troubleshooting, diagnosing, and resolving software problems in the bank application
- End of Day/End of Month /End-of-year Processing
- Backup/Restore Data
- Database administration: SQL
- Management of Security Devices
- Prepare written documents (e.g. Internal Memo, Monthly Subscription, Reports, Letters, Minutes)
- Maintain documents and files (e.g. SLAs, Receipts)
- Liaise with I.T. Vendors/Technicians/Software provider/ISP Providers
- Monitor, order and distribute computer supplies
- Manage the Bank’s SMS portal
- Maintain Error Logs
- Manage hardware installations/Repairs (e.g. Printer, Laptop, Copier)
- Track and monitor security of hardware and software systems (e.g. Malware/Virus Scan)
- Troubleshooting and management of Bank’s Local Area Network
- Troubleshooting of Banks networking and communication Infrastructure (LAN, IP Phones etc.)
- Analyses and reviews audit findings and follows up with IT Support teams to ensure timely resolution
- Experience in the use of Bank One software is an added advantage.
Qualifications
- Bachelor’s degree in Computer Science or related fields. Additional qualifications would be an added advantage.
- Minimum of 3 years’ cognate experience. Previous experience in a financial institution is mandatory.
- Background in designing/developing IT systems and planning IT implementation
- Working knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
- Hands on experience with computer networks and Network administration.
- Excellent organizational/ leadership skill
- Experience in implementation and evaluation of IT systems
- Understanding of computer systems (hardware and software) and networks.
- Knowledgeable in data centre management.
Method of Application
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